Troubleshooting VoIP issues by performing a data packet capture with Wireshark
Symetrix VoIP Interface - Network Diagnostics
: 2 Line VoIP Interface Card
Will the CISCO settings cause any confusion with the VoIP cards?
CISCO or other third party device manufacturers have no control of the Symetrix VoIP cards. Therefore the settings will have no bearing on Symetrix VoIP cards performance.
Can the 2 lines on a VoIP card be bridged together for a conference? Can lines from multiple cards be bridged together for a conference?
Yes, all lines connected to the system via multiple Symetrix VoIP cards can be combined. Each line must first be registered, but the combining of the lines is done within Composer software with mixing and routing.
How do you dial out from the Symetrix VoIP card?
Dialing can be done from Composer software, as well as many other methods. Third party devices such as AMX or Crestron can be used for dialing via Ethernet (UDP and TCP-IP) or RS-232. SymVue software can also be used for…
Can different VLANS be used on each line?
VLANS can be used but only one VLAN can be used per card, which applies to both lines because there is only 1 IP per card.
Can the lines be assigned different Qos (Quality of Service) levels?
The same settings apply to both lines per card. 802.1Q User Priority can be set from 0-7, as well as DSCP settings for Audio RTP and Call Control.
Can each line be set to use different Codecs?
The Codec settings are assigned for each card, so the same settings apply to both lines on a card.
Is each line considered a separate instance with its own IP and extension?
The Symetrix VoIP card has 2 lines, with 2 call appearances per line. Each line gets its own extension. Only 1 IP address is assigned per card.
Is it correct to say the Symetrix VoIP card acts as an end-point?
Yes, the Symetrix VoIP card works the same as any other VoIP phone on the network.
Where can you see the MAC address?
The MAC address can be found in Composer software and on the Web admin.
