Technical Support

Call or e-mail our Technical Support staff for assistance with troubleshooting, design reviews, commissioning and warranty support between the hours of 6:00 AM (06:00) and 6:00 PM (18:00) Pacific Time, Monday through Friday.

+1 (425) 778-7728 Ext. 5

(For inquiries from customers located in Asia.)

(For inquiries from customers located in Europe, Middle East, and Africa.)


Gold Winner of the SCN Stellar Service Award for “The Number You Have On Autodial (Best Tech Support)”

Symetrix Technical Support Team


Online training, certification and master classes.

Document Portal

A repository of information to aid registered distributors, dealers, reps and select AV specifiers and consultants in the process of specifying Symetrix products.


Data sheets, quick start guides, software, and an array of helpful technical support documents.

Knowledge Base

Search by product or topic.


Pre-recorded online technical presentations.