Frequently Asked Questions
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Knowledge Base > Accessories > Dante I/O Expanders > xIn 12
Can the xIn 12 input setting be controlled from ARC remotes, SymVue, or 3rd party control systems?
No, the input settings can only be adjusted when using SymNet Composer.
Where can I find AutoCAD files for the xIn 12?
Selected Wire Audio and Real-time Monitoring via Host Computer Speakers
Where can I get more information on specifics for Dante subscriptions, 3rd party Dante sources, and real-time Dante matrixing?
Can Dante Controller be used to adjust the mic pre or level settings of the xIn 12?
No, Dante Controller is not able to adjust any audio related settings in a xIn 12.
Where can I find a conferencing application paper on the advantages of SymNet v. Biamp?
Low Cost Add-On Cable Accessories
Will phantom power damage my non-condenser microphones?
Generally no, some older ribbon microphones are somewhat susceptible, but it’s always a safe bet to disable phantom power when not needed.
Where can I get more information on the latency of audio within a SymNet system?
What are the top 10 reasons to use Dante and/or a Dante Virtual Soundcard license?
Where can I find an owner's manual for my Symetrix product?
All technical and operational instructions and documentation for current Symetrix products are contained within the Help menu of the Designer and/or Composer software. Simply click on the question-mark icon on the toolbar in Designer/Composer and search your topic.
Download the latest version of Designer or Composer at www.symetrix.co.
Where can I get more information on the advantages of using a Dante Virtual Soundcard in a Symetrix installation?
What steps are necessary in order to run Dante DSP with Dante set to “Redundant Mode”?
All Dante devices ship with Dante in the default “Switched mode”. This allows units to be daisy chained, eliminating the need for 3rd party networking hardware. When in “Switched mode” if the Dante hardware is setup physically in a Redundant network configuration, traffic from the Primary Dante port will flow out the Secondary Dante port, and the Dante traffic from the Secondary Dante port will flow out the Primary Dante port. This creates a data feedback loop on the Dante network that will crash the Dante cards in the SymNet units. SymNet units with only Dante connections, such as the xIn 12 and the xOut 12, may become unresponsive until they are power cycled and the redundant Dante network switch is turned off or the redundant ports are unplugged from the secondary Dante network.
As such, to set the system to run Dante in “Redundant mode”, first go online with the system with only the Primary Dante port connected to the network or network switch. Alternatively, if the Secondary Dante ports are already connected to a network switch, turn off the secondary Dante network switch/switches. If the Secondary network switch cannot be turned off, or both Primary and Secondary Dante use the same network or switch, then unplug all Secondary Dante ports.
Next, go to Composer>Dante Flow Manager and hit the “Configure Dante…” button and set the Secondary Dante jack to “Redundant Network”. Then push the file to the SymNet system.
Verify via a DSP’s front panel display that the Dante mode now reads “Redundant”. When it does indicate “Redundant” mode is active, plug in the secondary Dante ports or turn on the secondary Dante network switch/switches.
Connect the Shure Dante Series Wireless Receiver to Symetrix Dante Hardware
Assigning a Static IP to a Symetrix Dante Port
Will phantom power damage my non-condenser microphones?
Generally no, some older ribbon microphones are somewhat susceptible, but it’s always a safe bet to disable phantom power when not needed.
Where can I download archived versions of Composer software?
Archived versions of all final public releases of Composer software are listed in the table below. The software runs on a Windows PC and is used to configure, design, and control Composer-based products. For new designs we highly recommend using the latest version of Composer, however archived major release versions can be found below for legacy compatibility and/or troubleshooting requirements. All firmware files are included as part of the downloaded Composer software package. The Composer firmware versions and Dante Kernels listed below are to help in cross-referencing the firmware running on the installed DSP(s) with the corresponding version of Composer that should be downloaded.
To communicate with Symetrix hardware from a given version of Composer, it may be necessary to upgrade (or downgrade) firmware in each hardware device. This can be done directly from the Composer application and only takes a few minutes per device. Firmware upgrade is done from the Composer Hardware menu.
| Composer Version | Composer Firmware | Dante Kernel | Release Notes | SymVue Version |
|---|---|---|---|---|
| 1.06 | 1.026 | 3.5.3 | 1.06 | N/A |
| 1.23 | 1.216 | 3.6.4 | 1.23 | 1.23 |
| 2.03 | 2.013 | 3.6.4 | 2.03 | 2.03 |
| 2.51 | 2.502 | 3.6.4 | 2.51 | 2.51 |
| 3.02 | 3.007 | 3.7.3 | 3.02 | 3.02 |
| 4 | 4.002 | 3.7.3 | 4 | 4 |
| 4.1 | 4.100 | 3.7.3 | 4.1 | 4.1 |
| 5.01 | 5.002 | 3.7.3 | 5.01 | 5.01 |
| 5.1 | 5.100 | 3.7.3 | 5.1 | 5.1 |
| 5.2 | 5.201 | 3.7.3 | 5.2 | 5.2 |
| 5.3 | 5.301 | 3.7.3 | 5.3 | 5.3 |
| 5.4 | 5.400 | 3.7.3 | 5.4 | 5.4 |
| 5.41 | 5.404 | 3.7.3 | 5.41 | 5.41 |
| 5.5 | 5.500 | 3.7.3 | 5.5 | 5.5 |
| 5.6 | 5.605 | 3.7.3 | 5.6 | 5.6 |
| 6.0.2.33 | 6.0.0.26 | 4.0.7 | 6 | 6 |
| 7.0.2.43 | 7.0.0.31 | 4.0.7 | 7 | 7 |
| 7.1.2.46 | 7.1.2.37 | 4.0.7 | 7.1 | 7.1 |
| 7.2 | 7.2.0.30 | 4.0.7 | 7.2 | 7.2 |
| 7.2.5 | 7.2.5.40 | 4.0.7 | 7.2.5 | 7.2.5 |
| 7.3 | 7.3.0.55 | 4.0.7 | 7.3 | 7.3 |
| 7.3.1 *see release notes | 7.3.0.57 | 4.0.7 | 7.3.1 | 7.3.1 |
| 8.0.5 | 8.0.5 | 4.0.7 | 8.0.5 | 8.0.5 |
| 8.1 | 8.1 | 4.0.7 | 8.1 | 8.1 |
| 8.1.1 | 8.1.1 | 4.0.7 | 8.1.1 | 8.1.1 |
| 8.2 | 8.2 | 4.0.7 | 8.2 | 8.2 |
| 8.2.1 | 8.2.1 | 4.0.7 | 8.2.1 | 8.2.1 |
| 8.3 | 8.3 | 4.0.7 | 8.3 | 8.3 |
| 8.3.1 | 8.3 | 4.0.7 | 8.3.1 | 8.3.1 |
| 8.3.2 | 8.3.2 | 4.0.7 | 8.3.2 | 8.3.2 |
| 8.3.3 | 8.3.3 | 4.0.7 | 8.3.3 | 8.3.3 |
| 8.4 | 8.4 | 4.2 | 8.4 | 8.4 |
| 8.4.1 | 8.4.1 | 4.2 | 8.4.1 | 8.4.1 | 8.4.2 | 8.4.2 | 4.2 | 8.4.2 | 8.4.2 |
Can the xIn 12 be used to send Dante digital audio to a 3rd party Dante enabled device?
Yes, but a SymNet DSP must be present to setup and program the xIn 12. Once programmed the xIn 12 can transmit the Dante audio to any Dante enabled device.
Where can I get more information on cable wiring?
Disable xIO in Composer to minimize push time
What is Phantom Power?
Phantom power derives its name from its invisibility to audio signals, even though the microphone cable carries both phantom power (as direct current) and audio signals (as alternating current). Specifically, the term phantom power means a positive DC voltage sent to the microphone on both audio leads, through current-limiting resistors which also serve to isolate the audio leads from one another. The front panel phantom power button applies phantom power via pins 2 and 3 of the mic input XLR connectors.
Where can I find an Ethernet application with IP capable Symetrix products?
SymNet Remote Terminal is a UDP terminal test application for testing Ethernet-based control for Symetrix products.
