Voice Processor 2x Software

Voice Processor 2x v2.069 Firmware

Yes.

Solus NX is configured via the award winning Composer CAD based design software.

No.

No.

The button can be configured to adjust any function in a Symetrix DSP that is controllable. In addition, Symetrix DSPs can control the third-party devices included in the Toolbar of Symetrix ComposerTM software and other third-party devices via RS-232 (Radius and Edge), TCP or UDP. 

Buttons can be configured to be momentary, latching or as radio buttons. This allows them to do things like trigger presets, adjust volume levels, perform source selection, mute/unmute audio and change signal routing. There is a caveat regarding the radio buttons – radio buttons must be sequential. 

Solus NX is available in 3 configurations, 4×4, 8×8, and 16×8.

No. Solus NX has a single Ethernet port unlike Radius and Edge, which feature dual Ethernet ports.

 The Rotary encoder can be configured to adjust any audio function in a Symetrix DSP that is controllable. The encoder can be pushed to move between up to eight function menus. 

Common functions that typically would be assigned to a menu include gain control, mute ON/Off, tone control, and source select (up to 32 sources). 

(Example 1) For a background music system with four zones: 

Menu 1: Zone 1 Volume 

Menu 2: Zone 2 Volume 

Menu 3: Zone 3 Volume 

Menu 4; Zone 4 Volume 

Menu 5: Zone 1 Source Selector 

Menu 6: Zone 2 Source Selector 

Menu 7: Zone 3 Source Selector 

Menu 8: Zone 4 Source Selector 

(Example 2) A personal monitor mix system 

Menu 1: Lead Guitar Volume 

Menu 2: Rhythm Guitar Volume 

Menu 3: Bass Volume 

Menu 4; Keyboard Volume 

Menu 5: Vocal 1 Volume 

Menu 6: Vocal 2 Volume 

Menu 7: Choir Volume 

Menu 8: Podium Volume 

(Example 3) House of Worship Control Master Control 

Menu 1: Projector A 

On/Off 

Menu 2: Projector B 

On/Off 

Menu 3: Projector A Source 

PC 1 

PC 2 

Camera 1 

Camera 2 

Blu-ray 

Menu 4: Projector B Source 

PC 1 

PC 2 

Camera 1 

Camera 2 

Blu-ray 

Menu 5: Lights 

Brightness 1-10 

Menu 6: Audio Mode 

Console/Automix 

Menu 7: Master Audio Volume 

Gain 1-10 

No. Solus NX has analog inputs and outputs only, and comes in 3 configurations, 4×4, 8×8, and 16×8.

Not directly. However, Solus NX can still be controlled by UDP and TCP/IP over Ethernet. RS-232 control can be added by pairing the Solus NX with xControl.

Yes, the encoder’s function can be changed either by pushing the encoder or by using the buttons. 

Yes, the Solus NX does have local GPIO so the xControl is not needed in most cases. All 3 Solus NX models have 2 analog control ports (2 pots or 4 switches) and 4 Logic Outputs built in.

When in the site view of Composer™, go to the toolbar and find the IP Remotes menu. Expand the IP Remotes menu and locate the desired controller type. Either double click the desired controller or drag it into the site view window. 

No. Phantom Power (per input): +20 VDC @ 20 mA maximum per input.

Configuration takes place in Composer™ software. Right-click directly on a parameter: When you right-click directly on a parameter, a pop-up menu appears with an option to “Set Up Remote Control”. This leads to the Setup Remote Control Dialog box where the desired remote-control device can be selected. 

No. Solus NX comes with an external 24 VAC adaptor and IEC cable.

Each individual control panel in a system can be easily locked out for temporary security purposes if so desired. When security is activated, a four-digit, pre-programmed PIN is used to unlock the controller. The panel automatically locks after a pre-programmed idle time. 

Yes, direct connection from your PC to Solus NX hardware is possible by simply using a straight-through CAT5 cable.

The display labeling is configured in the unit’s properties page that appears in Composer™ when the control unit is clicked in the site view of Composer™. The displays can be configured to display text or symbols simply by changing the “display type” in the W Series properties window in Composer™. The font and font size can be configured along with horizontal and vertical alignment. 

Bar Graph display mode can be set to disabled, up, down or moving. Composer™ software includes a control simulator that allows the appearance of the display labeling to be seen before a control unit’s programming is pushed to a unit. Encoder display units can be in dB, percentage or a count with the ability to set display minimums and maximums. 

Yes, all of the ARC models are supported, even the new ARC-3. The ARC-PSe can be used as well.

Network configuration of WX controllers is done in the same manner as Symetrix DSP network settings are configured, using the unit properties dialog box. 

Yes, the Solus NX ARC port features 24V, 500 mA output to power connected ARCs, just like Radius and Edge.

Yes, linking allows multiple controls to remain linked regardless of how their values are changed. Not only can W Series remotes be linked with other W Series but also with ARC, ARC-WEB, Control Server and TP controllers. 

No, although the THI-101 Telephone Headset Interface can be used as a simple solution.

No, Solus NX has only analog inputs and outputs.

Yes, Solus NX can access all of the features in Composer software available to Radius and Edge including SymVue and ARC-WEB.

Yes, Solus NX can access all of the features in Composer software available to Radius and Edge including ARC-WEB and SymVue.

There is 174 mono seconds of total delay memory available.

Audio conversion is 24-bit, 48 kHz with internal processing of 40-bit floating point, 48 kHz.

Latency (A/D/A): < 1.6 mS, input routed to output.

Solus NX has the same DSP processing power as the Radius and Edge, utilizing a 400 MHz SHARC processor.

Alcorn McBride V-Page Super-Modules
Attero Tech Zip4

Symetrix is a Microsoft Partner*. Symetrix products are Microsoft Teams compatible**.

* Microsoft Partner website

** Microsoft Teams Compatible: Provides the same functionality as certified products.

Tech Tip: SymNet Composer 3.0 Docking and Panel Resizing

Tech Tip: Using the SymNet Composer 3.0 Radius 12×8 to Radius 12×8 EX Migration Feature

Tech Tip: Integrating the Button Processor Super-Module

The Symetrix VoIP card must be used with a SIP based proxy server.

Our products utilize SIP 2.0 to interconnect with VoIP servers. We found that while SIP is a standard, there are many variances in the way it is applied by VoIP providers. SIP 2.0 is a loose specification that allows the developers of SIP-based systems to make many decisions on features and functions. The consequence of this is that two SIP based systems can be completely SIP 2.0 compliant and completely incompatible.

We have gone to great lengths to optimize our solutions for market-leading providers. Symetrix’s VoIP Interface Card has been tested for interoperability with Cisco, Avaya, 3CX and Asterisk and we intend to continue to test interoperability with other systems.

Much of the setup and configuration of a VoIP system is out of Symetrix’s and the AV integrator’s control. This includes the configuration and components of the VoIP network. We will make every effort to support the configuration of our VoIP Interface Card but if there are issues with the VoIP Interface Card not functioning with systems for which we have not created a configuration tech note, we can provide guidance but troubleshooting will need to be done with the assistance of the enterprise IT department or telephony system provider and interoperability cannot be guaranteed. We are unable to assist with the configuration of VoIP PBX systems.

The Symetrix VoIP card has 2 lines per card. 4 call appearances per VoIP card (4 remote calls, 2 call appearances per line).

G.722, G.711 (A-law and μ-Law), G.729 (including Annex B) and G.723.1. Note that G.729 Annex B is currently supported for received audio only, the full implementation of VAD for all codecs will be in a future release.

This is user configurable in the VoIP card’s web-based administration interface using a simple drag and drop method.

Limited only by the hosting DSP hardware type and numbers used. A single Edge Frame can host up to 4 cards, while Radius AEC and Radius 12xEX can each host a single card.

528E Voice Processor Quick Start Guide

No, the Symetrix VoIP card doesn’t require a PoE switch as it is powered from the DSP unit it is installed into. If a PoE switch is used, it will not damage the Symetrix VoIP card.

First the IT department needs to establish the extension number. Then it is entered in the VoIP card’s web-based administration interface.

Yes, the VoIP card is set to DHCP by default. It can easily be assigned to a static IP if needed from Composer software.

No, only IPv4 is supported at this time.

Yes. In addition a setting of 1-8 rings before auto-answer can be selected.

The MAC address can be found in Composer software and on the Web admin.

Yes, the Symetrix VoIP card works the same as any other VoIP phone on the network.

The Symetrix VoIP card has 2 lines, with 2 call appearances per line. Each line gets its own extension. Only 1 IP address is assigned per card.

The Codec settings are assigned for each card, so the same settings apply to both lines on a card.

Advanced Digital Signal Processing is at the core of our Composer-based hardware. Our solutions simply design and deliver superb fidelity, adding value for designers, integrators, and end users.

The same settings apply to both lines per card. 802.1Q User Priority can be set from 0-7, as well as DSCP settings for Audio RTP and Call Control.

VLANS can be used but only one VLAN can be used per card, which applies to both lines because there is only 1 IP per card.

Dialing can be done from Composer software, as well as many other methods. Third party devices such as AMX or Crestron can be used for dialing via Ethernet (UDP and TCP-IP) or RS-232.  SymVue software can also be used for dialing.

Yes, all lines connected to the system via multiple Symetrix VoIP cards can be combined. Each line must first be registered, but the combining of the lines is done within Composer software with mixing and routing.

CISCO or other third party device manufacturers have no control of the Symetrix VoIP cards. Therefore the settings will have no bearing on Symetrix VoIP cards performance.

Tech Tip: SymVue on iPad

300 ms.

Tech Tip: Combined Analog and Remote Mic Switch Super-module

32 bands.

64 Channels.

Tech Tip: Creating Telephone Dialers with SymVue

Tech Tip: Using Momentary Buttons in SymVue on a Touchscreen PC

Tech Tip: Executing a Windows Shutdown Command from SymVue

Tech Tip: AMX VoIP and ATI Modules

Tech Tip: ARC-PSe

No download is necessary.  ARC-WEB Dialer is a web app that is hosted on the Symetrix hardware.  After enabling and programming the ARC-WEB Dialer in SymNet Composer 4.0+ software, simply type in the hardware’s IP address into your web browser.

ARC-WEB is supported on Mac OS X browsers and iOS devices.  It is also supported on Windows and Android browsers.  The supported platforms include: iOS version 6.0+, Android version 4.1+, Internet Explorer version 9.0+, Chrome version 29+, Safari version 6+: Mac OS X 10.7 or later, and Firefox version 24+

ARC-WEB Dialer may be enabled/disabled for each telephony interface.

Tech Tip

For each phone interface in a site file, an entry will automatically appear in the RS-485 section of the Remote Control Manager under the four ARC-WEB instances. Any ARC-WEB Dialers will be labeled with DSP name, IP address and card slot the interface is plugged into.  A unique name can also be given to each ARC-WEB Dialer.

For each phone interface in a site file, an entry will automatically appear in the RS-485 section of the Remote Control Manager under the four ARC-WEB instances. Any ARC-WEB Dialers will be labeled with DSP name, IP address and card slot the interface is plugged into.  A unique name can also be given to each ARC-WEB Dialer.

Speed dial names and numbers can be programed and/or changed using the ARC-WEB Dialer.  Simply click on the name and number you want to program and/or change. To trigger or dial the Speed Dial, select the Speed Dial number (1-20) under the line you want to dial out on. Any programming and/or change made to the Speed Dial name and number will also be changed in the VoIP or ATI module inside SymNet composer.

ARC-WEB and ARC-WEB Dialer will adjust to the device’s screen size and present a small screen (phone) or large screen (tablet / desktop) interface as appropriate. The minimum display size supported is 240×320 (640×960 Retina) pixels. It is recommended to save the ARC-WEB or ARC-WEB Dialer as a “web app” if using a smaller display device, particularly on those devices running iOS 8, as the bottom navigation buttons may be obscured by the browser’s command bar.

Each volume and mute control needs to be individually enabled.  In the “Edit ARC-WEB Dialer” window each menu item is listed.  Select the desired menu item and then click the “Edit” button.  This will open an edit window for that menu item.  Check the enable box and then click “Save Menu”.  For volume controls, you can also set the Low Limit, High Limit, and Resolution.

To unlock the ARC-2e, hold the “Menu” button down for 3 seconds, then while continuing to hold “Menu”, push the “Down” button. If the ARC-2e needs to be re-locked to prevent tampering, simply do the same procedure but use the “Up” button.

Each ARC-WEB Dialer instance controls two lines, two assignable volumes and mutes per line, 20 speed dial locations shared between lines, and 8 presets shared between lines.

Each ARC-WEB Dialer instance may be protected with a unique username/password.

Tech Tip: How to Schedule a Configuration Reset

 Symetrix VoIP Interface – Network Diagnostics

Tech Tip: String Output Modules

No- The xIn4, xIO 4×4 and xOut 4 are part of a series of I/O expansion products for the Symetrix DSP products (Edge and Radius) using Dante network audio.

No- The xIn 4, xIO 4×4 and xOut 4 have a single Dante port and Power over Ethernet (PoE) cannot be daisy-chained. They can be directly connected to the main DSP (via a PoE injector), but not to each other.

No- The xIn 4, xIO 4×4 and xOut 4 are based upon Audinate’s Ultimo Dante chip which does not have a redundant mode. They should be connected to the primary Dante network. Other standard IT practices of network redundancy can be employed instead.

Yes- The xIn 4 and xIO 4×4 have (4) balanced analog audio inputs, with individually software-controllable pre-amp gains (reference levels of -50 dBu, -40 dBu, -20 dBu, -10 dBV and +4 dBu), phantom power (+48 VDC ), and mute.

The xIn 4, xIO 4×4 and xOut 4 are configured via the award winning SymNet Composer software. Once transmit and receive flows are created within the software the xIO 4×4, xIn 4 and xOut 4 will need to be located through a Radius or Edge DSP, then the configuration pushed to the hardware.

Yes- The Rack Mount Kits consists of a rack tray and four mounting screws. With this kit, one or two units can be mounted side-by-side in a single rack space. (Mounting solutions sold separately).

Yes- Under Table/Surface Mount Kits consists of a U-shaped bracket and two mounting screws. With this kit, a single unit can be secured under a table or to another flat surface as required. (Mounting solutions sold separately).

No- The xIn 4, xIO 4×4 and xOut 4 Dante Interface I/O interface is based upon the Audinate Ultimo chip that supports 4×4 channels of Dante networked audio.

The xIn 4, xIO 4×4 and xOut 4 are powered over Ethernet (PoE) by an IEEE 802.3af Class 0 standard compliant switch or the included injector. No other external power supply is needed or used.

108 Broadcast Telephone System Manual

No- The xIn 4, xIO 4×4 and xOut 4 have a 100 Base-T Ethernet port that provides 8 (4×4) channels of Dante network audio, Ethernet communications, and power.  Symetrix suggests connecting to a gigabit switch. Especially if multiple devices with Dante audio are connecting to a common switch.

ARC-3 AutoCAD File

108A Broadcast Telephone System Manual

Yes, in the Edit ARC-3 windows you can change the “ARC Description”. You can also modify the Font, size and position of the text to be displayed. In addition, a background image can be imported (239×24 pixel monochrome bitmaps).

Yes, a 4 digit security PIN can be enabled. This PIN will need to be used anytime the ARC-3 is activated or when the ARC-3 comes out of sleep mode.

In the ARC-3 edit window, assign the ARC-3 address in the RS-485 field located under the ARC Description.

Yes, in the ARC-3 Edit window you can choose to disable Sleep Mode by unchecking the box (Enable Sleep Mode). This box is checked by default. You can also adjust the delay time between 1-600 seconds of inactivity. In addition, you also have the option to keep LEDs on or turn LEDs off during Sleep Mode (default setting turns LED’s off).

Yes, the ARC-3 uses the same wire pinouts as all the ARC remote devices. The pinouts can be found in the help files.

No, the ARC-3 is currently only compatible with Composer 4.1 and above.

The ARC-3 can display any character in any language that can be generated on a Windows computer.

Yes, in the ARC-3 edit window you can adjust the brightness of both the idle and active states. You can also select or de-select “auto-adjust brightness Settings for ambient light” and “brighten button LEDs when buttons pressed”.

Dynamic Menu Enable – Check the box to enable an ARC or individual menus with controller numbers. Example: In a room-combine scenario, choose to display a separate set of menus when the room is combined and another when it is uncombined.

528E Example Settings

Tech Tip: 528E Schematics

Tech Tip: Integrating the Earthworks IML & IMBL Microphones and the LumiComm Touch Ring with a Symetrix DSP

Tech Tip: CLOCKAUDIO CDT100

Press both the left and right buttons, and then press and hold the top + portion of the slider. This puts the ARC-3 into system mode. Here an address from 1-99 can be selected.

The Prism will be available in 4 sizes, 4×4, 8×8, 12×12, or 16×16. Prism is Dante capable, so Symetrix and 3^rd party Dante expansion units can be added.

Not directly. Due to its small form factor, there wasn’t room for an RS-232 connection on the back of Prism. However, Prism can still be controlled by UDP and TCP/IP over Ethernet. RS-232 control can be added by pairing the Prism with xControl.

A PoE+ injector ships with the Prism 4×4, or a PoE+ switch can be used. Prism 8×8, 12×12, and 16×16 will use an external power supply with threaded barrel connector, which will be included.

THI-101 Telephone Headset Interface Quick Start Guide

Yes, the Prism does have local GPIO so the xControl is not needed in most cases. The Prism 4×4 has 2 analog control ports (2 pots or 4 switches) and 4 Logic Outputs built in. Prism 8×8, 12×12, and 16×16 have 4 analog control ports (4 pots or 8 switches) and 8 Logic Outputs built in.

THI-101 Telephone Headset Interface Data Sheet.

Yes, direct connection from your PC to Prism hardware is possible with each Prism model with a straight-through CAT-5 cable.  A PoE+ injector is required for Prism 4×4.

Yes, all of the ARC models are supported by Prism, even the new ARC-3. Of course the ARC-PSe can be used as well.

Jupiter Application Selection Guide

Yes, Prism’s ARC port features 24V, 500 mA output to power connected ARCs, just like Radius and Edge.

No, Prism has a single Ethernet port and a single Dante port, so a switch will be required to connect multiple units. Prism will not offer daisy chaining of Ethernet or Dante connections. Dante Redundancy is not an option with Prism.

No, although they may be used in conjunction with other products performing this task.

No, although they may be used in conjunction with other products performing this task.

No, although they may be used in conjunction with other products performing this task.

Yes, Prism can access all of the features in Composer software available to Radius and Edge including SymVue and ARC-WEB.

Prism can provide the same DSP processing as the Radius and Edge, utilizing a 400 MHz SHARC processor.

Yes, Prism uses the same microphone preamps and AD/DA converters as Radius Edge.

Yes for both! The optional rack mount kit consists of a rack tray and two mounting screws. With this kit, one can rack mount one or two half rack products side-by-side in a single rack space. Alternately, the under table mounting kit consists of a U-shaped bracket and two mounting screws. With this kit, one can secure a single product under a table or to some other flat surface as necessary.

Yes, Prism’s phantom power is a full 48 VDC @ 10 mA maximum per input.

Analog inputs latency: 0.28 mS, Analog outputs latency: 0.60 mS, Total latency (A/D/A): 0.88 mS, inputs routed to outputs.

There is 174 mono seconds of delay memory total available in Prism.

SE-400 Manual and Schematic

Audio conversion is 24-bit, 48 kHz with internal processing of 40-bit floating point, 48 kHz.

Prism supports 64×64 Dante channels just like Edge and Radius.

Tech Tip: ATI Card – Dialers and Connection

The SymNet Technical Overview document can be found below.

SymNet Technical Overview

Calibration can fail if the Sense Input Gain is set too low (–45 dB) or too high (+20 dB). In the LCD setup menus, adjust Sense Input Gain for a proper gain setting. Check Sense for the current sense input level. The setting should be between -45 dB and +20 dB. You can also check the SENSE INPUT by listening with headphones connected to AMBIENT SENSE MONITOR on the front panel to hear what the 371 is reading.

Yes, all analog inputs are mic or line switchable.

531E and 532E Data Sheet

ARC-PS AutoCAD file

The number of ARCs that can be daisy chained together will vary depending on the type of ARCs used and the cable lengths.  Download Link: ARC Power Calculator.

CobraLink Data Sheet

Micro Videos: How to program source select on a ARC-2e wall panel remote using SymNet Composer software

6100 Data Sheet

421 User’s Guide

SymVue is a custom, stand-alone user control application for Composer-based DSPs. A SymVue panel is created from a Designer control screen and runs on any Windows compatible PC. SymVue connects to hardware via the hardware’s IP address and up to eight (software) instances of SymVue can run on each PC.

To disable phantom power from microphone input #1:

1. Disconnect power from the 450.
2. Remove the 0-ohm jumper R48 in the extreme left rear corner of the 450.
3. To disable phantom power from microphone input #2:

Disconnect power from the 450.
Remove the 0-ohm jumper R172 in the left center area of the 450 circuit board.

Menu ARC (ARC-2) Quick Start Guide

SymNet 8×8, 8in, 8out and DigIO units use Analog Devices SHARC ADSP-21065L DSPs running at approx. 66MHz. The 8×8 has four, and the 8in, 8out and DigIO each contain two DSPs. The four DSPs in the 8×8 can deliver a theoretical maximum combined total of 786 MFLOPS (Mega Floating Point Operations Per Second).

CobraLink Quick Start Guide

Take advantage of DSP saving “dual mono” modules in SymNet Express explained in the following Tech Tip:

SymNet Tech Tip: Maximize DSP Resources in Express

The latest firmware is always bundled with the latest software.  There is no need to manage the firmware independently.

Deuce 722 software

No, while the Control I/O was programmed in the Controller Manager in SymNet Designer, the same cannot be said about the xControl.  The xControl is added to the Site View of Composer just like a SymNet DSP. Once in the site file, the xControl is programmed to control parameters in the same way all control is programmed:

Right Click -> Set Up Remote Control-> Remote Analog Input –‘xControl’

Tech Tip: SymVue with the Integrator Series

38400.

BreakIn 12 Quick Start Guide

Below is a PDF form which can be downloaded to your computer and used to produce labels for your Modular ARC (SW4, SWK, MIC, XLR and EX4 panels). Download the file linked below to your computer. Open the file with Adobe Acrobat. If you do not have Acrobat on your computer, it is freely available from Adobe. Once you have opened the document, you may type directly into the button label fields. The label text will auto-size from one large character to no more than three lines of eight characters each. Once you have typed up the labels you require, you may save your work for future use or print to the printer and paper of your choice..

SW4 Label Template

32×32.

No, the input settings can only be adjusted when using SymNet Composer.

Yes, depending on the CobraNet audio bandwidth requirements.  But, best practice would dictate to use two separate networks.

AutoCAD files for xIn 12

Yes.  Have the unit serial number handy and contact support@symetrix.co or call +1 425 778 7728.

522 Data Sheet

Yes.  It is recommend that SymNet programmers have the last few major software releases installed.

NB24 Schematics

Once received, the service process generally takes 2-3 days.

Maximum Output (stereo/2-channel) 20 watts RMS, per channel, into a 4 or 8 Ohm load. Maximum Output (mono bridged) 40 watts RMS into an 8 Ohm load.

6100 AutoCAD file

Hardware menu > Triggers and Power On Default.

ARC-PSe AutoCAD files

305 Flow Chart

Lucid Driver 1.06 with 3.X, 1.09 with 4.0
1. Disk cache set to lowest setting (i.e. 96k)
2. Virtual memory turned off.
3. The card should not be selected from the Sound Control Panel.
4. Place the PCI24 ASIO extension in the Extensions folder, which is in the System Folder.
5. Place the ASIO Lucid PCI24 in the ASIO Drivers folder, which is in your Cubase VST folder.
6. Shutdown and reboot the Mac.

Cubase Audio Setup Options:
1. Number of Channels set to 4 (to start).
2. Memory Per Channel set to 192kb.
3. Disk Block Buffer Size set to 64kb.
4. Select the Lucid PCI24 as the ASIO device.

Yes, each channel on the card sends two channels of audio.  They are labeled 1 / 2 and 3 / 4.

572 Getting Started Control Settings
BYPASS OUT
PAGE MIC GAIN 12 O’CLOCK
SENSE GAIN IN if your installation is in a normal noise level area, such as a store.
OUT if your installation is in a high noise level area such as a factory.
SAMPLE INTERVAL 9 O’CLOCK
PAGE OVER MUSIC 9 O’CLOCK
RATIO 12 O’CLOCK
MIN 12 O’CLOCK
MAX 12 O’CLOCK

OPTIONS Switches All Down

STEPS:

1. Complete all input and output connections.
2. Provide constant music or paging signal to the PAGE or MUSIC Line Inputs, or to the PAGE MIC input during the entire calibration procedure.
3. Press the CALIBRATE button in and then release it.
4. The MIN LED will flash, and the system audio will be at the minimum level for approximately 10 seconds.
5. The MAX LED will flash, and the system audio will be at the maximum level for approximately 10 seconds.
6. The 572 is now calibrated (unless the MUSIC/PAGE ERROR LED flashes, see previous FAQ for help if this happens).

GENx192 Data Sheet

Lucid Clock Distributors User’s Guide

Jupiter_Brochure

524E User’s Guide

The main reason to synchronize the sense events between units is to eliminate acoustic bleed-over between adjacent zones, and/or to eliminate problematic speaker line crosstalk while the sample is being taken.

Video: Introduction to Zone Mix 761

The ARC Audio port provides a means to either break-in or break-out a single balanced analog audio line from an ARCs CAT5 cable.  Note, not all ARCs support ARC Audio.

Tech Tip: Logic Programming in SymNet

Jupiter apps are free.

Check inward downward expander (gate). The threshold setting may be too high.

If the unit has RS-232 control, yes.  HyperTerminal can be used to simulate an external controller.

Default settings:

Baud: 38400

Data bits: 8

Parity: None

Stop bits: 1

Flow control: None

TI-101 Users Guide

Use the SymLink Bus Sends/Returns, which can be found in the ToolKit at the left side of the SymNet Designer screen. SymLink Bus Sends/Returns are also used to bus Control Signals.

Because the 372 SPL Computer uses the speakers of a sound system as sensing microphones, the sound?system is briefly disabled (~250 milliseconds) every time a reading is taken.

8×8 DSP Data Sheet

402_1A01 Schematics

402_1C04 Schematics

305 Schematic

Tech Tip: Recommendations for using Yamaha Dante Consoles with SymNet

HomerLink BreakOut Quick Start Guide

The 372 SPL Computer can be set to 1, 2, 4, or 8 and average together the number of samples to make a gain changes. After a calibration the sample buffer is cleared and set to the same relative level taken during the calibration. In other words if the 372 is set to 4 samples and calibrated at -30dB relative and during the first sample it reads -20dB it would average -20dB, -30dB, -30dB and -30dB to determine the gain change.

DA9624 Data Sheet

Tech Tip: Selected Wire Audio and Real-time Monitoring via Host Computer Speakers

301 Schematics

For most applications, an inexpensive low-impedance, omnidirectional microphone, such as a lavaliere microphone works adequately. Some installers have used boundary microphones with good success (they’re unobtrusive). Other installers have mounted microphone cartridges (available from Mouser Electronics in the U.S.) inside electrical boxes equipped with a single-holed cover. In smaller rooms or acoustically live spaces, a directional microphone is a good choice, because you can use its position to favor the ambient sound and minimize pickup from the sound system loudspeakers. If the sense mic is positioned a relatively long distance from the ambient noise source(s), a directional microphone may improve system performance.

Under normal conditions you will notice leakage of the host audio into the caller audio. This is the nature of analog hybrids. When properly adjusted, the caller’s audio level should be 3 to 6dB higher than the host audio leakage. Since this leakage is out of phase with the source audio a change in tonal quality is normal.

An under powered speaker can be just as damaged as an over powered speaker. When an amplifier is driven into clipping or square wave it is essentially asking the speaker cone to go full out (+) then full in (-) in zero time.

Greater than -60 dB when measured at 1000 Hz.

Greater than -35 dB when measured with a 18 kHz tone.

Yes, it will accept any rate from 12 kHz to 96 khz and covert it to 48 khz.

2m Data Sheet

Micro Video: How to get connected in Composer software

“Upload” pulls the program from hardware to the computer.  “Download” pushes the program from the computer to the hardware.

All SymNet Solus hardware is configured using SymNet Designer.

Micro Video: Using Super-modules in Composer software

SSG192 User’s Guide

506E User’s Guide

No, there is no dithering on either the AES3, S/PDIF or ADAT digital outputs. It is recommended that dithering be performed (by external equipment) subsequent to bit depth reduction. In practice, truncating to 20-bits produces very low levels (<114dBFS) of truncation distortion, which is beyond the SNR of the converters, and can often be performed without audibility. Truncation to 16-bits can product audible distortion, and is not recommended.

Yes. There is a dedicated RS-232 port on the rear panel of all 8×8, 8in, 8out, DigIO and CobraLink units for this purpose. This port can be used simultaneously with the host computer connected to the front panel RS-232 port, and the rear panel RS-485 port. The Express units have a dual-purpose rear panel port. The control protocol documentation is available for download from Documentation link in the Support section of this website. The protocol can also be found in the online Help section of the SymNet Designer application.

Solus 4 AutoCAD file

307 Flow Chart

BreakOut 12 AutoCAD file

Hold down the previous, next, and home buttons in while powering up the unit.

Jupiter is stand-alone, there is no digital audio bus.  Though multiple Jupiter units can exist on the same Ethernet network and be controlled from the same computer.

Solus 8 AutoCAD file

322 Data Sheet

There are two separate AC supplies coming out of the PS-3: 8.5 VAC @ 1A and 34.5 VAC CT @ 250mA. Pinout is as follows: 8.5 VAC on pins 6 and 1, 17 VAC on pins 7 and 3, center tap @ pins 4 and 5 are connected to earth ground. This is when viewed at the end of the PS-3 7-pin DIN plug.

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Home Theater and Live Sound Processor
The DigIO allows up to twelve (12) digital sources to interface with a SymNet system. DigIO has onboard DSP and can act as a stand alone device as well as digital I/O expansion for a larger system. It can be used in home theater installations for speaker processing and to interface with digital mixing consoles in live sound for speaker processing or outboard EQ, dynamics and mixing/routing.

Additionally, DigIO offers an Ethernet interface if it is the master (first) device in a Ring of SymNet hardware. To simplify integration it features sample rate conversion on each input pair so digital equipment can be connected without syncing their digital clocks. And it can act as the master sync generator for a digital system via it’s Word Clock output operating at 48 kHz. If DigIO is the system clock master, sample rate conversion can be bypassed.

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HomerLink BreakOut Snake/Format Converter
HomerLink BreakOut units can be connected back-to-back to provide a bi-directional eight (8) channel (8 sends and 8 returns) digital snake up to 100 meters in length. HomerLink BreakOut hardware can also be used as format conversion between AES/EBU and TOSLINK digital formats. The Symetrix 810HLXO HomerLink Crossover Adapter is required. Each CAT5 cable provides four (4) channels (4 sends and 4 returns) of digital routing.

View Image

A single standard straight-through CAT-5/6 cable will provide power and data to an ARC from the host DSP.  The daisy-chain to subsequent ARCs also uses CAT-5/6.

Legacy DSPs that pre-date the ARC Port (RJ-45) communicate to ARCs with a twisted-pair (A, B, Ground) for RS-485 data.  In this scenario a local external transformer provides up to 24VDC to the ARC.

Establish serial communication.

Edit menu > Site Ethernet Preferences.

Click on the Ring you wish to configure.

Click Edit Unit Settings.

Enable IP control, then enter the appropriate IP information and click Write Settings to Unit.  Or, Read Settings from Unit.  This dialog syncs the IP information between software and hardware.

The max output is 24dBu.

White Paper: Specifics for Dante Subscriptions, 3rd Party Dante Sources, and Real-time Dante Matrixing

BreakOut 12 Quick Start Guide

Blackburst is an analog video signal that contains sync information (frame rate) but no picture information. It serves the same function as Word Clock, but for video devices. It serves as a timing reference for VTRs and non-linear editors so that they can achieve frame-accurate locks during edits and transfers.

NB24 User’s Guide

No, Dante Controller is not able to adjust any audio related settings in a xIn 12.

CS – Controller set.  Generally use for buttons.

CC – Controller change.  Generally use for faders.

LP – Load preset.

Examples:

CS <controller number><controller position><cr>

CC <controller number><1 for increment or 0 for decrement><amount><cr>

LP 1

Express Quick Start Guide

Yes.  Have the unit serial number handy and contact support@symetrix.co or call +1 425 778 7728.

There can be a maximum of 16 SymNet hardware units in a SymLink ring. This includes the 8×8 DSP, 8in DSP, 8out DSP, CobraLink, BreakIn12, Breakout12, and DigIO 12×12 DSP.

No.  CobraNet is delivered via a 100Mbit Fast Ethernet switched network.

These connectors allow sending and receiving ADAT-specific information between daisy-chained ADAT machines or other hardware capable of sending or receiving ADAT Sync. The ADAT sync cable carries machine control, Word Clock, and timecode signals. These connectors, or the MIDI connectors, may be used for controlling the 8824. The only signal in the ADAT sync connection that matters to the 8824 is the machine control signal.

Note: If you are using the 8824 with the Alesis PCR card, the 8824 must be the first device connected after the PCR card. Doing so ensures that the 8824 can always receive commands (ADAT machines do not always pass ADAT Sync information through themselves.)

Jupiter 4 AutoCAD file

Jupiter 8 AutoCAD file

Jupiter 12 AutoCAD file

No, the 2 Line Analog Telephone Interface card works only with a POTS line.

571 Flow Chart

Change or adjust the delay algorithm and/or delay ratio.  Find the algorithm and delay ratio that is the most appropriate for the program material.  For more information reference the unit’s User’s Guide.

300 Series Data Sheet

It may be that in the case of the transitions that don’t mute, certain parameters of the presets are not far apart and in the case of the ones that do mute there are some fairly diverse settings between the two presets. The muting is by design with the intention of avoiding nasty pops or clicks that might otherwise result.

This can be accomplished using the provided 8824 Configuration application via MIDI System Exclusive messages.

The analog I/O level sliders of the 8824Config app provide gain control in 1dB increments from -96dB to +31dB for each of the 8 analog inputs or outputs. With the input gain set to -8dB, a +4dBu input translates to approximately 20dbFS (i.e. 20dB digital headroom). With the input gain set to +4dB, a -10dBV input translates to approximately -20dbFS (again, 20dB of digital headroom). Similarly, with the output gain set to +1dB, a -20dBFS input translates to approximately +4dBu into 600 ohms. With the output gain set to -11dB, a -20dBFS input translates to approximately -10dBV. In both of these cases, the actual headroom before clipping depends on the inputs of the mixer, power amplifier, etc, that the 8824 is driving.

Yes, it matches 110 Ohm for AES and 75 Ohm for SPDIF respectively.

Try re-calibrating making sure that music/page is playing continuously during the calibration process at its normal or normal to high level. Check levels in Set MIN Limit. Check if the level is set too high in the Gain:Sense Ratio. Check in calibration if the maximum limit in Adjust to Maximum is set too high.

Not directly. The similarity between SymLink and CobraNet is that they both use CAT5 cable and handle 64 channels of audio. In all other ways they are dissimilar and incompatible. However, by adding a SymNet CobraLink hardware module to a SymNet ring you can send to CobraNet and receive from CobraNet up to 32 channels of audio in each direction.

Tech Tip: Integrating Clockaudio

511A_1B00 Schematics

511A_1F00 Schematics

Superclock is a format used exclusively by Digidesign in their ProTools series of software and hardware. It is a clock reference that is 256 times the sampling rate. In theory this makes the clock more accurate because there are so many more pulses in the data stream. When interfacing with a ProTools system, make sure the output of the clock generator is set to Superclock. When incorporating regular Word Clock devices along with a ProTools system, it is necessary to support both formats simultaneously. The Lucid GENx6 will only do one at a time, but can be locked together with another GENx6. The GENx6-96 and SSG192 can support both formats simultaneously.

The Flow Chart for the Deuce 722 can be found below. There are separate versions detailing the 722’s Dual Mono and Stereo modes. These documents can be navigated like a web site by clicking on various points in the signal chain to view a particular part of the signal chain as represented in the Deuce 722 software.

722 Dual Mono Flow Chart

722 Stereo Flow Chart

450 Schematics

Disconnect power from the 450.
Solder a insulated wire jumper to the rear half of JP8. Be careful not to bridge the gap between the front and rear portion of JP8.
Solder the other end of the wire jumper to the rear half of JP9. Be careful not to bridge the gap between the front and rear portion of JP9.

305 User’s Guide

552E Flow Chart

Simply use the “thru” jacks to feed to the additional 304(s). This connecter is also convenient to patch headphones into an existing audio chain, for example: the signal going to a power amplifier could be routed to the input of the 304, the 304’s “thru” output signal would go to the amplifier, thus the audio feeds both the amplifier and the headphones.

Depending upon the version of SmaartLive you are currently using, the necessary support files may or may not be already installed on your hard drive. The required files are included with the SymNet Designer 7.x installer, or you may download them separately below.

SymNet Smaart Plug In

Are the speaker connections shorted? Disconnect speakers, disconnect inputs, replace fuse, turn unit on. If the fuse blows immediately, this usually indicates a power supply fault or possibly shorted output transistor(s).

AD9624 and DA9624 User’s Guide

Conferencing Applications- SymNet Dante Scalable DSP v Biamp AudiaFLEX White Paper

Tech Tip: Low Cost Add-On Cable Accessories

The GENx6 can only be set to output one or the other on all of its outputs. However, the outputs on the GENx6-96 can be switched individually to output one or the other.

Tech Tip: How to Integrate External Control Inputs on Symetrix DSP Hardware

Absolutely!
How-to: More than three levels of paging with the Zone Mix 760
Within the offices of Symetrix, we often joke that our all-encompassing banner should actually read ‘Over-engineered by Symetrix’. We take great pride in the design of our products, so much so, that we often subconsciously overdo things — just a touch. It’s all for the better in the end, reinforcing our commitment to produce extremely high value, robust and affordable products for audio professionals.

As we’ve come to find out, the Zone Mix 760 is no exception. It is advertised as having three levels of paging plus emergency page and background music. However, it is possible to get four, and even five, levels of paging if you do not require the emergency page and/or wish to forego background music in a zone.

For up to four levels of priority paging plus one BGM (background music) source, you can use the Program 1 and Program 2 inputs for each zone as the lowest two paging levels (lowest of all is the BGM).

1. For a given zone, assign your BGM as the source for Program 1.
2. Select your lowest priority page mic as the source for Program 2.
3. Adjust the Ducker Threshold, Depth and Hold as necessary.
4. Set Page mics 2-4 as the sources for Page Stations 1-3.
5. Set the Page Station Priority to Low, Med and High, respectively, for Page Stations 1-3.
6. That’s it!

It is also possible to get five levels of paging. If you forego BGM in a zone, you can use the Program 1 source as your fifth paging source (lowest priority). Note that an external microphone preamplifier, such as the Symetrix 302 Dual Microphone Preamplifier, is required in order to connect microphones to the Audio Media inputs of the Zone Mix 760.

But why stop there? You can expand even further on this configuration because the Symetrix 302 is a dual microphone preamplifier, why not use that 2nd channel to feed the next Audio Media input on the 760 so you can have a unique lowest level paging source for another zone?

Tech Tip: Interfacing a Lifesize 220 System with SymNet DSP

450 User’s Guide

SX-202 Schematic

Yes.  Have the unit serial number handy and contact support@symetrix.co or call +1 425 778 7728.

571 Data Sheet

306 User’s Guide

610 Flow Chart

488 User’s Guide

Ensure that “Remote” is enabled in the Output Trim menu.

No, only a DSP with a card slot will support the 4 Channel AEC Card, such as Edge and Radius AEC.

Standard two-conductor shielded twisted pair.

6200 User’s Guide

Word Clock is the timing reference that keeps the sampling rate constant. If, for example, we were recording at CD quality which means the A/D converter has to take 44,100 measurements of the incoming sound wave every second. If the clock isn’t as stable as it should be, then some seconds will have 44,100 samples while others might have more or less. The end result is a less than perfect digital representation of the wave. The clock frequency is the same value as the sampling rate.

Tech Tip: Upgrading Firmware with SymNet Composer

Generally no, some older ribbon microphones are somewhat susceptible, but it’s always a safe bet to disable phantom power when not needed.

Power-cycle the unit while simultaneously holding down the Previous, Next & Home buttons on the front panel.

Automix Matrix 780 AutoCAD file

Tools Required:

#2 Phillips-head screwdriver

Top Cover Removal:

Ensure that the 528E is disconnected from the AC power source.

Remove two 6-32 x 1/2 inch screws from the top panel and two 6-32 x 1/2 inch screws from each side of the chassis.

Lift the top cover free of the chassis.

Changing The XLR Output Level:
The 528E ships from Symetrix with the XLR output configured for a line level output. If you must have a microphone level output, the following steps lead you through the process of switching the XLR line level output to microphone level (or back to line level).

Remove the top cover according to the steps outlined above.
As you look at the unit with the front panel facing you, locate the OUTPUT LEVEL switch (SW7) in the upper right side of the unit just below the XLR output connector. SW7 is in red in the diagram below.
Push the switch in to select MIC level output or out to select LINE level output.
Replace the top cover.
Reinstall the 528E into your setup.

528E Mic/Line switch

528E Settings Worksheet

450 Data Sheet

628 Flow Chart

SX-202 Data Sheet

Yes.  Note, Belkin cables show mixed results.

565E Data Sheet

White Paper: Latency of a SymNet System

RC-1 User’s Guide

308 User’s Guide

307 Data Sheet

88192 Data Sheet

Example Designer Site Files:

Two Switches

64×64 Matrix

Arena

BGM Distribution

BreakIn12 Routing Example

Button Logic

Circular Routing Example

Express Church

Express Room Combine

Large Conference Center

Reverse Compressor

Voice Processor

AD9624 Data Sheet

10 meters is the longest recommended cable length. In our lab, we have successfully used longer cables, up to 25 meters, but we only test and guarantee functionality at 10 meters. Additionally, the cables must be shielded to guarantee performance in environments susceptible to EMI and or RFI interference.

Attention power users:Visit this tech tip to find out how to extend SymLink up to 200 feet in certain applications.

Generally it’s best to contact the authorized Symetrix dealer first for service and support.  If this is not an option then contact Symetrix Support directly at support@symetrix.co or call +1 425 778 7728.

Tech Tip: Port Forwarding

440 Data Sheet

ADA8824 (Sonic) User’s Guide

It seems confusing at first glance, but the word clock output is there so that the 4 Channel Digital Output Card can output AES or spdif to a downstream device at any sample rate between 12 kHz and 96 kHz. When no word clock is connected the 4 Channel Digital Output Card will output at 48 kHz.

GENx6-96 AutoCAD file

Serial numbers are generally on a sticker on the bottom or back of the unit and usually begin with the numbers “80”.

Lucid Clock Distributors Data Sheet

SymNet Express Cobra Data Sheet

488_1A02 Schematics

SymNet Designer 9.1+ software features a discovery app that gives users immediate visibility of IP equipped devices on your network.  Learn more in this Tech Tip:

Tech Tip: SymVue Discovery

If you receive the following error when downloading to a SymNet Express unit over IP you may need to increase the MTU (maximum transmission unit) settings associated with your computer’s NIC (network interface card):

Download failed: Failed to download configuration on Ring #1, Address #1.

If your MTU settings are not large enough you will not be able to download over IP, though upload may still be possible.  Serial communication will not be affected.

MTU is the largest protocol data unit in bytes that can pass onwards.  SymNet will require an MTU setting of at least 1492.

To check your current MTU setting:

Start > Run > open: cmd

From the command prompt window type:
netsh interface ipv4 show subinterfaces

This will show the network interfaces on your computer and the packet size (MTU) limitation.  Make note of the MTU value and name of your Local Area Connection.

To change the MTU type:
netsh interface ipv4 set subinterface “Local Area Connection” mtu=nnnn store=persistent

where
Local Area Connection is the name of the network connection on your computer connected to SymNet.

nnnn is the desired value for MTU.

Room Combine 788 v1.2.1.8 Software

Tech Tip: ARC-2e Wiring

Click on the U.S. Sales Reps or International Sales Reps and Distributors link under the Contacts tab.

There is an impedance matching transformer on the 4 Channel Digital Output Card to switch between 110 Ohm and 75 Ohm.

S/PDIFx7 Schematics

The 302 has significantly less noise and distortion. THD+Noise .007% (1kHz, 0dBu, 600 Ohms out) .01% (1kHz, +22dBu, 600 Ohms out) Signal to Noise Ratio 95 dB (-50 dBV, 150 Ohms in)

RS-485 is a standardized network for balanced digital multipoint communication.  In Composer-based hardware, only ARCs can use the RS-485 network.

Tech Tip: Input Logic Modules

Tech Tip: ARC-2e Changes

Tech Tip: Creating Volume Controls in an ARC-2e or ARC-WEB that Display in %

Tech Tip: ARC Network Design

This is a SymNet Designer file that contains pre-built control screens that will control the main parameters of an Automix Matrix 780.  The IP address in the SymNet file must match the IP address of the 780.  Once the IP addresses are aligned, the screens must be exported out of SymNet Designer and then opened SymVue software.

Tech Tip

Site File

533 Data Sheet

Typically, 50 feet is the maximum length for reliable communications over RS-232. Some laptop PC’s use the low power, low emission RS-562 instead of RS-232. With RS-562 your cable run will be much shorter than with RS-232. You can use a low cost RS-232 buffer/repeater amplifier to extend both RS-232 and RS-562 maximum cable lengths. There are many manufacturers of these types of products. Here are links to a few US sources:

B & B Electronics
R. E. Smith
Integrity Instruments

Third Party Product Disclaimer – From time to time we test the compatibility of our own products with those of third parties. While we are happy to share with our customers the results of our own studies as well as other (possibly unsubstantiated) information regarding these third party products, it is the policy of Symetrix, Inc. to neither endorse, recommend nor support products manufactured and/or supplied by third parties. The responsibility of choosing third party products which are compatible with Symetrix products rests solely with the qualified contractor, consultant or system designer.

In recognition of the relative risks and benefits to both the Integrator and SYMETRIX, INC, any recommendation or suggestion relating to the use of the Products made by SYMETRIX, INC or any other manufacturer either in technical literature or in response to a specific inquiry or otherwise, is given in good faith. HOWEVER, it is for the Integrator to satisfy himself that the Products are fit for the purpose of being utilized by a Consumer as the end-user of the Products. To the fullest extent permitted by law, SYMETRIX, INC is not liable for any and all claims, losses, costs, or unforeseen damages of any nature whatsoever. It is intended that this limitation apply to any and all liability or cause of action however alleged or arising, unless otherwise prohibited by law.

1ms at a baud rate of 38400.

Tech Tip: Third Party Control

Yes, this can get confusing so it shouldn’t be attempted until users are familiar with the SymLink architecture. SymLink is a circular bus. The transmit port from one unit is connected to the receive port of the next unit using standard CAT5 cabling. You can send unique audio on this cable between any 2 units in a SymNet ring by using the “Send” object in SymNet Designer software. Every time you drop a “Send” object into a design, you have the ability to send new audio on the bus. Thus, audio can be received in a DSP unit caring a set of signals and then transmit a whole new set of signals “on the same” bus to the next device in the Ring. You must be aware of the order that SymNet devices are connected together. Please see Tech Notes for more detail concerning the re-use of SymLink busses.

The station or studio must be equipped with an ESE TC-89 master clock generator. The real time output of the master clock generator is connected to the 6100’s TIME CODE IN connector. The 6100 reads the incoming time code and adds to it the current amount of delay time. The time in delay (TID) is displayed on the 6100’s front panel LCD and also appears as time code at the 6100’s rear panel TIME CODE OUT connector that can be fed to a dedicated ESE clock for display of TID.

1. Check input connector wiring.
2. Check output connector wiring.
3. If the hum or buzz is present in inputs 3 or 4, try connecting the chassis of the source equipment to the chassis of the 460. 4. Check for a ground loop problem. Inspect related systems equipment grounding to see that all system components are on the same AC ground.

This could be caused by a couple of scenarios:

A) If the 8824 is configured for the analogue outputs to get their source signal from the ADAT (optical) digital inputs and no signal is present the ADAT chip can act erratically and produce noise and digital garbage.

B) If the 8824 is configured for the analogue outputs to get their source signal from the ADAT (optical) digital inputs and the ADAT is turned off. Always power up ADATs and/or external clocks connected to the ADA 8824 first then power up the 8824 last.

No, the xControl is a true POE device that communicates to the DSP hardware over Ethernet.

The ADA8824 (Sonic) 24-bit Eight Channel A/D-D/A Converter for Sonic Solutions is designed for use with Sonic Solutions SonicStudioTM software version 5.4 or greater. The ADA8824 (ADAT) 24-bit Eight Channel A/D-D/A Converter will interface with eight channel digital audio cards such as the Alesis PCR, the Sonorus Studi/o or directly to an ADAT via the multichannel lightpipe connecters. MIDI connecters and ADAT sync connecters provide a means of setting the unit’s configuration remotely with the provided 8824Config Mac or PC application.

Yes.  Have the unit serial number handy and contact support@symetrix.co or call +1 425 778 7728.

Partial re-initialization: Toggle between the analog and digital inputs, using the Input Select button.

Full re-initialization: Power the 620 up while holding in the Input Select and Output Mute buttons. Release the Input Select and Output Mute buttons when the Analog, 48Khz, 20 & Muted LED’s light.

Tech Tip: Comparing Symetrix Composer Site Files.

To successfully install a PCI24 PCI Computer I/O Card in your computer, your system must be:

Power Macintosh with an available 7 inch PCI slot.
CPU speed greater than 75mhz for stereo applications and greater than 120 MHz for multi-track applications.
16Mb RAM (32MB recommended)
Mac OS 7.5.5, 7.6.1 or 8.0-8.1
Apple Sound Control Panel 8.0.3 or greater
System requirements for an NB24 NuBus Computer I/O Card are:

Macintosh with an available 7 inch NuBus slot
CPU speed greater than 20 MHz for stereo applications and greater than 50 MHz for multitrack applications
12Mb RAM (24MB recommended)
Mac OS 7.5x, 7.6.1 or 8.0
Sound control panel panel 8.0.3 or greater
Apple Sound Manager 3.1 or greater (for pre 7.5.2 Mac OS)

Ultimately the sensing microphone should be placed so that it’s picking up as much of the ambient noise as possible and as little of the speaker program as possible. The sensing microphone needs to “hear” the ambient sound within the controlled space. It is vital that you place the microphone where it primarily picks up a majority of noise rather than the paging or music that is going through the system. Do not locate the sensing microphone near a localized noise source that is not typical of the ambient noise level of the controlled zone, for example, the noise from a large machine of some sort, or maybe a kids play area, or a video game. If you do this the 371 will think that the zone is noisier than it really is.

460 User’s Guide

S/PDIFx7 User’s Guide

If you are installing the full release version 9.0 but had a beta version previously installed, you must first completely uninstall the beta version for the new example files to appear.

If the example design files and super-modules do not appear after uninstalling the beta version and installing the full release, it may be necessary to manually delete the SND 9.0 beta registry section (HKEY_CURRENT_USERSoftwareSymetrixSymNet Designer 9.0) as well as the SymNet Designer 9.0 folder (My DocumentsSymNet Designer 9.0).

Then re-install SymNet Designer 9.0 and the new example files will appear.

To prevent inadvertent setting, the bridged-mono mode switch is located inside of the 420. To set or reset the switch, use the following procedure:

1. Disconnect the 420 from the AC power source.

2. Remove the top cover.

3. Locate the switch, which is situated near the input connectors.

4. Depress the switch plunger to select mono-bridge mode so that the plunger remains IN. For stereo mode, the switch plunger should be OUT.

5. Replace the top cover and all fasteners previously removed.

In mono-bridge mode, use the CHANNEL 1 INPUT, and connect the speaker across the two plus (+) output terminals. The channel 1 plus output terminal is the in-phase or non-inverting output connection. Connect it to the plus side of the speaker. Only the CHANNEL 1 GAIN control is functional. If you connect a pair of headphones to the front panel STEREO HEADPHONES jack, they will receive out-of-phase signals not harmful to anything (except phase or polarity fanatics).

In mono-bridge mode, the 420 delivers 40 watts into an 8 Ohm load. The minimum load impedance is 8 Ohms.

Learn how to bring your SymVue control screens to the next level with this tech tip:

Tech Tip: SymVue Design Tips

450 Flow Chart

Radius AEC AutoCAD files

307 User’s Guide

Tech Tip: How to Find Example Site Files in SymNet Designer and Composer Software

Tech Tip: How to Disable Skype’s Echo Cancellation and AGC for Use with Dante and Symetrix AEC

During the calibration procedure the 371 uses AmbiSense technology to calculates the percentage of the sense signal that is picked up from the paging and/or music that is going through the sound system. AmbiSense allows music or page pickup without any ill effects on its operation, up to about a 50:50 mix of music/page to ambient. In an extreme case where the sense microphone picks up 100% music/ page (0% ambient noise), AmbiSense will not be able to extract enough information to use for gain control.Basically this is how it works:

During the first stage of calibration, the 371 measures and calculates an averaged value of both the program material, and of the signal picked up by the sense microphone. Then during the second step of calibration, after the installer manually increases the program loudness, another set of readings are taken and averaged. Now, we have four numbers:

1. Average sense signal during quiet room

2. Average sense signal during loud(er) music

3. Average program level during first calibration step

4. Average program level during second calibration step

From these numbers (and other sneaky means) we can then calculate a good estimate of what percentage of the sense signal is due to the pickup of program audio, and therefore what percentage of the sense signal is likely to reflect the actual ambient noise.

White paper: How to scale, ramp, and taper volume controls in Composer

Tech Tip: Introducing the #1 Most Helpful Troubleshooting Tool in Composer

506E Data Sheet

The ARC-2 and ARC-2i are versatile remote controllers that can hold up to twenty-four (24) total menu items and can easily be programmed to manage anything from gain, preset triggering, source selection, room combining and more.

Many installations require channel control on an external device, such as a television or satellite receiver.

Below are the easy step-by-step instructions to add this specific ARC-2 programming to your SymNet site file.  To begin, you will need to download the following link to the files containing the ARC-2 Channel Up/Down Super-Module, as well as the ARC-2 Programming.

http://www.symetrixaudio.com/kb/channel_up-down_arc2.zip

Importing the ARC-2 Programming:

1)     Open the Controller Manager

2)     On the right side, bottom half, under File click “Import…”

3)     Use the drop down, select the Ring the ARC-2 will physically connect to

4)     Browse to the folder containing download files, highlight “channel_up_down_arc2” and click “Open”

5)     Expand the RS-485 network to verify that the “TV / SAT Channel Controls” ARC-2 remote was successfully imported

6)     Edit ARC-2 RS-485 address to match your hardware (default is 0)

Importing the Super-Module:

1)     Open your site file, navigate to the design view (signal path).

2)     Tools->Super-module Manager, click the “Import” button

3)     Browse to the folder containing download files, highlight “channel_Up_DownARC2_supermod” and click “Open”

4)     Now in the Toolkit, expand “Super-modules”

5)     Drag the “channel_Up_DownARC2_supermod” into your design

6)     Click the red triangle in upper right corner of super-module for a description of adjustable controls and parameters

7)     Open super-module control screen, make parameter adjustments if needed

8)     Turn “On” 232 String Output (be sure to add RS-232 string for up and down command) and/or Open Collector Output to trigger channel attenuation from the ARC-2/2i

9)     “Download Entire Site File to SymNet” and to the RS-485 network devices.

After completing these easy steps, the ARC-2 or ARC-2i will control the channels of the third party device.

4000 feet is the longest recommended cable length.

Tech Tip: Tips and Tricks for Successful AEC

All digital audio gear requires some kind of timing reference in order to accurately maintain the sample rate. Because of this, every piece of digital gear has an internal clock. When digital communications are desired between devices, allowing each subsequent unit to control its own clock can and will result in degraded audio performance. This can be heard as “smearing” of the audio, loss of accuracy in the high end, degraded stereo imaging, and even clicks & pops. Controlling all of the sample clocks from one master timing reference eliminates jitter (timing irregularities) and assures the integrity of the sample rate, yielding better sounding audio.

SymNet Brochure (June 2004 archive)

551E and 552E User’s Guide

562E Data Sheet

TI-101 Data Sheet

Print the RA number(s) clearly on the outside of the box and send to:
Symetrix, Inc.
6408 216^th ST SW
Mountlake Terrace, WA 98043

571 Schematic Rev 1A02

571 Schematic Rev 1F06

After a lightning strike, flood, nuclear blast, or other catastrophic disturbance, the 372 may become inoperative if the data stored in its EPROM memory has been corrupted. The 372 can be returned to its factory default state by performing a master reset. To do this:

1. Unplug AC power

2. Press and hold in the EXIT and CAL buttons.

3. Reconnect AC power.

4. Let go of the EXIT and CAL buttons.

Now the LCD screen will display “EEPROM defaults restored” followed by the software version number. After doing this, all previous setup and calibration data will have been lost and must be re-entered as if it were a brand-new installation.

If you have successfully completed the Connection Wizard but when attempting to ‘Go On-line’ with hardware you receive a ‘Connection Error’ message, then it is possible that proxy server settings are enabled on your computer and are preventing network communications with your Symetrix device.

Wireless cards may also prevent connection and should be disabled.

To disable the proxy server settings on your computer, or specify the IP address of your Symetrix device as an exception that will not use the proxy server:

Click the Windows Start Menu and choose Control Panel.

Open Internet Options.

Click on the Connections tab.

Click on LAN settings.

Un-check “Use a proxy server for your LAN” or click on Advanced and enter the IP address of your device in the Exceptions field.

Note: Instructions assume Windows XP Professional. The steps and may vary slightly for other Windows operating systems.

The Flow Chart for the Zone Mix 760 and 761 can be found below. This document can be navigated like a web site by clicking on various points in the signal chain to view a particular part of the signal chain as represented in the Zone Mix 760 and 761 software.

760 Flow Chart

RM-4 and FP-4 User’s Guide

Check the level of the input signal on the 302’s LED display. Is the CLIP light on all the time? If so, reduce the incoming signal level by turning the INPUT level counterclockwise. Is the incoming signal already distorted? Make sure that your microphone is not broken, and that the mic is not distorting, sometimes vocalists get a little too close to the mic causing its capsule and/or internal electronics to distort. Most studio condensers have switchable -10dB and -20dB pads to reduce the level from the capsule before it goes to the electronics, these are almost always needed with drum over-heads and high hats.

No.

During calibration, the 571 requires continuous paging or music signal at its HOUSE PAGE, MUSIC IN or PAGE MIC inputs, if the PAGE/MUSIC switch on the rear of the 571 is in the “MUSIC” position. If the PAGE/MUSIC switch is in the “PAGE” position, calibration of the 571 requires continuous paging signal at either the HOUSE PAGE input or the PAGE MIC input. If the MUSIC/PAGE ERROR LED flashes, it means that the calibration was unsuccessful, because there was not enough signal present at the appropriate input(s).

Check the position of the MUSIC/PAGE switch. If it is in the “MUSIC” position, check that paging or music signals are being generated continuously and that they are at an appropriate level, i.e. line level (0dB) for the HOUSE PAGE or MUSIC IN inputs, and mic level (-40dB) for the PAGE MIC input. Make sure that these signals are actually reaching the desired 571 input (check your cables).

If the MUSIC/PAGE switch is in the “PAGE” position, check that paging signals are being generated continuously and that they are at an appropriated level, i.e. line level (0dB) for the HOUSE PAGE input, and mic level (-40dB) for the PAGE MIC input. Make sure that you are sending continuous signal to one of the page inputs, not the music input, and make sure that these signals are actually reaching the desired 571 input (check your cables).

If you are using the PAGE MIC input, check that the PAGE MIC trimpot has been turned clockwise. If this trimpot is turned part of the way to the full clockwise position, and the MUSIC/PAGE ERROR LED flashes when you attempt a calibration, try turning the PAGE MIC trimpot completely clockwise.

Tech Tip: Controlling Symetrix SymNet, Jupiter and Integrator Series over the Internet

The ADA8824 (ADAT) works with the Alesis ADAT Connect and ADAT Edit software using their PCR PCI card. We’ve also tested the ADA8824 with the SonorusStudi/o card using Cubase VST. Virtually any PCI card which has either ADATLightpipe, AES or S/PDIF digital audio I/O should work.

610 User’s Guide

16×16.

402 User’s Guide

Tech Tip: Setup Dante in 5 Mins Time or Less

Tech Tip: Analog Telephone Interface Card – Dialers and Connection

Yes.  This is made possible by specifying a Site Identifier.  In Designer, right-click on the CobraNet equipped unit and choose Properties.  Then click IP Options.

Micro Video: How to program gain controls on a Symetrix ARC-2e wall panel remote using Composer software

Tech Tip: Debounce Switch

On the 421m, the AUTO RELEASE THRESHOLD may be set too high. Turn this control further counter-clockwise. Additionally, the EXPANDER THRESHOLD may be set too high. Turn this control further clockwise.

On the 422, the DETECTOR THRESHOLD may be set too high. Turn this control further counter-clockwise.

506E Schematics

The 620 20-bit A/D Converter can only be used to convert sample rates from 44.1 kHz to 22.05 kHz.

25ps rms, 80ps peak jitter; ppm drift less than 5ppm typical, 20ppm max.

Many USB to serial converters (RS-232) were designed and manufactured before the release of Windows XP. If you are having trouble connecting to a device with a USB to serial converter, make sure you have a current driver. Go to the converter manufacturer’s website and download the latest driver(s).

Calibration must be done when ambient noise is at its normal minimum level for the area.

450 AutoCAD

525 User’s Guide

There is a problem with SoundEdit 16 when using audio cards and recording audio with the meter panel up. Disable the panel when recording.

306 Data Sheet

Solus 16 AutoCAD file

Integrator Series templates are pre-made and fully functional.  The Room Combine 788 template has a Tech Tip associated with it that goes over the basic instructions for customizing fields, presets, and IP parameters in the .sym file.

Tech Tip

Room Combine 788 SymVue Template

The 322 has two sets of internal jumper that allow you to change the I/O levels. Jumpers J5 and J8 control the input levels. To change the input levels, place the jumpers into position 2-3 for +4 input levels or position 1-2 for -10 input levels. Jumpers J13 and J18 control the output levels. To change the output levels, place the jumpers into position 2-3 for +4 output levels or position 1-2 for -10.

620 Users Guide

Yes.  Simply connect the RS-485 ports of the ARC-PS to the RS-485 port on the Integrator Series hardware.  No special programming is needed.

ARC-PS Quick Start Guide

8×8 DSP AutoCAD file

SymNet digital outputs will be used to send digital audio to a 3rd party digital device which may be running on a different sample rate than Edge or Radius AEC’s internal rate of 48 kHz. With a word clock input respectively, each digital out pair can send audio at any sample rate between 32 kHz and 192 kHz.

601_4E1.pdf

601_5D2.pdf

601_6B2.pdf

601_7A3.pdf

601_1A0.pdf

460 AutoCAD file

SRC9624 Schematics

As of November 25, 1998

The PCI24 supports the following software applications:

Peak from BIAS v1.0 – v2.0
SoundEdit 16 v2.01 – 2.07
Cubase VST (ASIO) v3.02 – v4.0
Deck II v2.2 – 2.5.1
Studio Vision / Vision DSP (ASIO) v4.1
The NB24 supports the following Macintosh applications:

Peak from Bias v1.0 – 1.6
Deck II v2.2 & 2.5.1 or SoundEdit 16 v2.0
OpcodeAudioShop and/or Studio Vision Pro v3.0 (stereo only)
Digidesign Session 2.0 and/or ProtoolsPowermix v3.2
Logic Audio v2.5

402 Data Sheet

372 Flow Chart

Tech Tip: Crestron VoIP and ATI Modules

104A Data Sheet

440 Schematics

601 User’s Guide

Room Combine 788 Quick Start Guide

No, but SymNet programmers have success using various virtual Windows solutions.

Tip: Select bridged network mode as opposed to NAT. This will force your virtual machine to use the same network interface your Mac is using.

The SENSE INPUT ERROR LED flashes at the end of a calibration attempt to indicate that the 571 is not receiving ambient level information on either the SENSE MIC 1 or SENSE MIC 2 inputs. If this happens, your calibration attempt was unsuccessful. Make sure that the SENSE 1 trimpot and the SENSE 2 trimpot(if used) are turned clockwise. If this trimpot is turned part of the way to the full clockwise position, and the SENSE INPUT ERROR LED flashes when you attempt a calibration, try turning the SENSE 1 AND SENSE 2 trimpots completely clockwise.

Check your mic cables, and make sure that a sense mic is actually plugged in to each sense mic cable. If your sense mics have ON/OFF switches, make sure that these are in the “ON” position. Current revision 571’s have phantom power on all mic inputs, but 571’s manufactured prior to early 1996 do not have phantom power, so you will need external power supplies for condenser mics used with pre-1996 571’s. Do not use an unbalanced mic with the 571. These mics usually short XLR pin 3 (“RING” on a 1/4 ” connector) to ground. If you connected one of these to a mic input on a current revision 571, you would be shorting the phantom power supply to ground. Also, an unbalanced mic line is far more likely than a balanced line to pick up noise, RF, etc. You can check your sense mic and mic cable by unplugging the cable from the 571’s SENSE MIC 1 or SENSE MIC 2 input, plugging the cable into a mic pre-amp, and listening to the output of the pre-amp with headphones. Be sure to reconnect the sense mic cable to the 571 afterwards!

You can also view the SENSE MIC inputs using the built-in factory test for the 571. To get into test mode, hold in the 571’s MODE switch for about 10 seconds, until the far left GAIN (dB) LED begins to flash. You are now in “Sense View” mode, and the GAIN (dB) LED’s will indicate the level of the ambient signal being picked up by the sense mics. If no LED’s light in this mode, try turning the Sense Mictrimpots completely clockwise. To return to “Operate” mode, power down the 571 and turn it back on.

Backup to DAT (Stream to DAT) Use S/PDIF only.

1. Place all files in a folder.
2. Start DAT recording.
3. Start backup process.
4. Stop when VST indicates backup is finished.

To restore from DAT (Stream from DAT) Use S/PDIF only.

1. Select folder as instructed by VST.
2. Start recording in VST.
3. Start DAT.
4. Stop when VST indicates all files transferred

Top 10 Reasons to use Dante and a Dante Virtual Soundcard (Sales Tip Sheet / PDF)

Is your RS-232 to USB adapter not working? Visit the manufacturer’s website to download and install the XP driver for the adapter in question. We found many adapters ship with older Windows 2000 drivers and these have been problematic under XP.

All technical and operational instructions and documentation for current Symetrix products are contained within the Help menu of the Designer and/or Composer software. Simply click on the question-mark icon on the toolbar in Designer/Composer and search your topic.

Download the latest version of Designer or Composer at www.symetrix.co.

Remove the 528E’s LED board
Cut Pin #2 between the two switches.
Add two 1K resistors as shown below.

528E Mic/Line Switch Mod

SSG192 Data Sheet

DigIO 12×12 DSP Quick Start Guide

572 Flow Chart

Tech Tip: Jupiter ARC-WEB

Each Edge unit uses a Brooklyn II card which gives each Edge unit 64×64 discreet Dante inputs and outputs. This is not a shared number between units, as a total of 1024 channels can live on a Gigabit network at one time, such as in the case that 16 Edge frames are all transmitting 64 unique channels of Dante.

Tech Tip: Sending Audio with Dante Virtual Soundcard to Composer hardware

Live traffic reports and commercial remotes require off-air monitoring and cueing. If the station broadcasts in delay, the reporter will hear his cue 7.5 seconds late which will result in 7.5 seconds of dead-air. In radio, 7.5 seconds of dead-air is a capital offense. There are operational procedures which will prevent the problem.

When using the full-dump mode: During delayed programs which include live traffic reports or news reports, the on-air talent must instantly return to real time for the live remote. This requires that the 610 be operated in the full-dump mode; all 7.5 seconds of delay must dump when the DUMP button is pushed. This procedure will not work properly when the 610 is in the two-stage dump mode.

Shortly before the live report the board operator must put the Symetrix 610 in the EXIT mode. The 610 begins backing down to real time. Next, the air talent gives the traffic reporter his standard verbal cue and stops talking. Immediately switch the studio monitors to off-air monitoring. When the verbal cue for the traffic reporter is heard, the board operator pushes the DUMP button on the 610. The station is now on-air at real time for the traffic report. At the end of the report the board operator should push the START button and the 610 will begin building back the 7.5 second delay.

1. Before the live report, put the 610 in the EXIT mode.
2. Give the remote talent their normal verbal cue.
3. Switch the studio to off-air monitoring.
4. When the verbal cue is heard on the air, push the DUMP button. (This puts the station on-air in real time.)
5. At the end of the live report, push the START button.
6. Switch the studio monitors back to “board output.”

When using the half-dump mode: During delayed programs which include live traffic reports or news reports, the on-air talent must instantly return to real time for the live remote. This method operates in either the full-dump or half-dump mode. You must provide the operator with the remote BYPASS function in the form of a SPST switch wired between pins 13 and 14 of the remote connector J8. (See your 610 User’s Manual.)

Shortly before the live report the air talent gives the traffic reporter his standard verbal cue and stops talking. Immediately switch the studio monitors to off-air monitoring. When the verbal cue for the traffic reporter is heard, the board operator pushes the remote BYPASS/OPERATE button. This forces the 610 into the BYPASS mode and the station is on-air in real time for the traffic report.

At the end of the report the board operator should push the remote BYPASS/OPERATE button and then the START button and the 610 will begin building back the 7.5 second delay.

1. While still in delay, give the remote talent their normal verbal cues.
2. Switch the studio to off-air monitoring.
3. When the verbal cue is heard on the air, push the remote BYPASS/OPERATE button. (This puts the station on-air in real time.)
4. At the end of the live report, push the BYPASS/OPERATE button and then the START button.
5. Switch the studio monitors back to “board output.”

ADA1000 User’s Guide

The units will not attempt leveling action on a sine wave or pink noise because they do not recognize a sine wave or pink noise as true audio. To test the units, you must use a real-world audio source, such as music or speech.

No download is necessary.  ARC-WEB is a web app that is hosted on the Jupiter hardware.  After programming the ARC-WEB in the Jupiter software, simply type in the hardware’s IP address into your web browser.

Jupiter_External Control Protocol

525 Schematics

6200 Data Sheet

There is indeed a battery on the DSP motherboard. Its only function is to keep the real time system clock running when power is disconnected from the SymNet hardware. FYI – the system clock drives the Event Scheduler – the feature that allows you to create a timed roster of preset and control output changes.

1. Repeat the calibration procedure. Make sure that you calibrate at a time when the ambient noise level is at a minimum, and check that you have set the MIN and MAX controls to give you the desired level adjustment range.

2. Disconnect the speakers from the system and, using a microphone preamplifier connected to the speaker(s), listen in headphones to what the 572 “hears” when it is sensing. Listen for any noises, such as air conditioning noise, that could falsely trigger a gain change. Listen for any hum or buzz. Make the necessary adjustments to correct any problems that you discover (reposition sensing speaker, fix or re-route wiring, etc.).

3. If you are using horn speakers, you may be overloading the sense input of the 572. Try disconnecting the amplifier and horn speakers from the FROM AMP and TO SPEAKER CONNECTIONS of the 572. Now connect the LINE OUTPUT of the 572 to the amplifier input, and connect the amplifier output to the speaker inputs. Then, use a single 8-ohm, paper cone speaker as your “sensing speaker”, connecting it to the FROM SPEAKER connection on the 572.

Tech Tip: Expanding Jupiter Control Using Custom Modular ARC Programming

No, the ADA8824 (Sonic) 24-bit Eight Channel A/D-D/A Converter for Sonic Solutions is specifically designed to interface with Sonic Solutions SonicStudioTM.

If your computer has a sound card with line level inputs (NOT microphone level!!!), use the TRS line output jack connecting the tip as (+) and the sleeve as the common or ground. However, it is recommended to have a computer audio card or interface with professional +4 dBu balanced line level inputs.

SymNet Designer is configured to work with displays that have 1024×768 resolution of greater. If your computer is running 800×600, then some controls and status indicators will be outside the display area of your monitor. You may be able to change your display resolution via the Windows Control Panel.

You may have the RATIO control set too low. Try turning it up to around 4:1.

620 Schematic_104

620 Schematic_1A00

620 Schematic_1B00

620 Schematic_1C00

620 Schematic_1D00

620 Schematic_1D01

620 Schematic_1D02

620 Schematic_1E00

620 Schematic_201

620 Schematic_2D00

620 Schematic_301

620 Schematic_3C00

Automix Matrix 780 Data Sheet

BreakIn 12 AutoCAD file

Dialing the SymNet 2 Line Analog Telephone Interface with a 3rd Party Control System

Approximately 200mW at 60 ohms or 21dBm at 600 ohms.

Yes. While Digidesign encourages its customers to use their own proprietary hardware it is possible to make digital audio transfers to and from ProTools using industry standard AES or ADAT (lightpipe) connections. If you are a ProTools user and have a Digi 888(24) interface you can bypass the converters in the 888(24) and connect to a Lucid ADA8824 (ADAT) or other external converter via the 888(24)’s AES inputs and outputs. If you have a Digi ADAT Bridge you can make direct digital connections to the Lucid ADA8824 (ADAT) via the lightpipe connectors on each device. Note: Older versions of the Digidesign ADAT Bridge only support 20-bit audio transfers. The newer ADAT Bridges are 24-bit and are what we recommend to work with the Lucid 8824 (ADAT). The ADA8824 (ADAT) also makes a great front end for the Digi001 and Digi002 via their ADAT Lightpipe connections.

Dante Virtual Soundcard for the End User (White Paper / PDF)

Dante Virtual Soundcard for the Audio Integrator (White Paper / PDF)

301 Data Sheet

Tech Tip: Recording Audio with Dante

Check input signal. Is it too hot, or is it already distorted? Check for output loading. Are you running too many headphones per channel or possibly one of them is shorted? Are all the channels distorted or dead or just one?

Yes.

420 Data Sheet

With system 8.0 and up the Sound Control Panel can be found in the Apple Extras folder, rather than the Control Panels folder.

572 Schematic_Rev1B03

572 Schematic_Rev1C05

Micro Video: How to program preset menus on a Symetrix ARC-2e wall panel remote using SymNet Composer software

SSG192 AutoCAD files

Anecdotal evidence suggests a longer life-span of Symetrix hardware that is separated by at least one additional space in the equipment rack.  This is in addition to following the guidelines for maximum recommended ambient operation temperature.  See unit’s Quick Start Guide for information.

The analog outputs from the 8824 are fed by either the Optical or AES digital inputs, there are no connections between the A/D and D/A. If you just want to get signal looping through the unit for test purposes, attach an ADAT loopback cable (connect the ADAT OUT to ADAT IN directly with a single cable).

371 AutoCAD file

SymLink bus and Dante network connections.  In addition to EMI and RF protection the shield also helps ensure the same ground potential between units.  Under normal controlled conditions it’s unlikely that using unshielded CAT5 will have negative results.

Audinate recommends using only CAT6 cable for Dante as it can support larger bandwidth than CAT5.

564E Schematics

SonicStudioTM version 5.4 or higher.

304 User’s Guide

All Dante devices ship with Dante in the default “Switched mode”. This allows units to be daisy chained, eliminating the need for 3rd party networking hardware. When in “Switched mode” if the Dante hardware is setup physically in a Redundant network configuration, traffic from the Primary Dante port will flow out the Secondary Dante port, and the Dante traffic from the Secondary Dante port will flow out the Primary Dante port. This creates a data feedback loop on the Dante network that will crash the Dante cards in the SymNet units. SymNet units with only Dante connections, such as the xIn 12 and the xOut 12, may become unresponsive until they are power cycled and the redundant Dante network switch is turned off or the redundant ports are unplugged from the secondary Dante network.

As such, to set the system to run Dante in “Redundant mode”, first go online with the system with only the Primary Dante port connected to the network or network switch. Alternatively, if the Secondary Dante ports are already connected to a network switch, turn off the secondary Dante network switch/switches. If the Secondary network switch cannot be turned off, or both Primary and Secondary Dante use the same network or switch, then unplug all Secondary Dante ports.

Next, go to Composer>Dante Flow Manager and hit the “Configure Dante…” button and set the Secondary Dante jack to “Redundant Network”. Then push the file to the SymNet system.

Verify via a DSP’s front panel display that the Dante mode now reads “Redundant”. When it does indicate “Redundant” mode is active, plug in the secondary Dante ports or turn on the secondary Dante network switch/switches.

No, it is never OK to hot swap a I/O card in a SymNet DSP.  Please take the Composer certification for more info on this procedure.

Tech Tip: SymVue Template for Zone Mix 760

Express and CobraLink do not have default IP settings. IP settings are user specified and are static.

Solus hardware will obtain an address through DHCP. If no address has been assigned (either by the user or by DHCP) a default 169.254 IP base is used.

Tip: The last two octets of the IP address can be determined by converting the last two groups of numbers of the unit’s MAC address from hex to decimal.

For normal use you will always connect to a Master unit.

The signal to noise performance of the TI-101 can be improved 15 dB by relocating the power transformer. If your power transformer is mounted on the bottom of the chassis its field induces hum into the caller output transformer. Remounting the power transformer to the side of the chassis corrects the problem. The details are in the TI-101 Service Notes.

304 Data Sheet (EN)

304 Data Sheet (ES)

304 Data Sheet (CN)

An ARC’s power requirements vary depending on the voltage supplied to it. For example, an ARC-2e at 24V DC uses approximately 55 mA, while at 7V DC it uses approximately 170 mA maximum. As the voltage varies from 24 to 7 VDC, the current requirement increases accordingly. ARCs can be daisy-chained and fed power over this daisy-chain from an ARC-PSe or other device. However, as the length of the cable increases, so does the resistive line loss, which lowers the voltage available at each subsequent ARC. The actual power drain on each output from the powering device can vary substantially depending on the number of ARCs and the distance each of them is separated by. In order to assist with system design, Symetrix has available a Microsoft Excel spreadsheet that can help a system designer determine power requirements based upon cable length, number of ARCs and the power supply to be used.

Download Link: ARC Power Calculator.

Yes, the same input circuit is used for all SymNet Composer hardware.

Determine which external clock (AES1 thru 3, S/PDIF, WORD, ADAT optical) is causing clicks. Its entirely possible the ADA8824 is working correctly but that the clicks are occurring somewhere else in his system, or that there is a sync issue with the system (master/slave stuff, etc). There can be only one master device in a clocking system, all others must slave to it either directly or indirectly. Additionally, when using AES input, ensure that all AES sources are in sync (referencing the same clock source themselves).

Radius 12×8 AutoCAD files

Tech Tip: Gain Structure Maximize Dynamic Range, Minimize the Noise Floor

Calibrate at a quiet-to-average time in the controlled space. It helps if you have an estimate (sound pressure level) of the maximum desired level. Check the sound system to see that it is capable of delivering that level.

2x Quick Start Guide

A level increase of this magnitude will increase the amount of compression applied by the limiter by 6 dB. This change will be noticed by anyone sensitive to the station’s sound. Distortion will become evident if the input circuit of the limiter runs out of headroom and clips. Clipping may also occur in other devices downstream from the audio processor in your audio chain (distribution amps, STL transmitters).

On-air talent will invariably accuse the 610 for any degradation in audio quality because the problem will make itself evident when they push the START button on the 610 and begin building delay.

One solution is to convert the input of the device plugged into the 610’s output to a bridging (high impedance) input. If this is done, the console output will switch between two bridging inputs when the 610 cycles between bypass and operate. There will be no significant change in loading to the console output.

Most modern equipment is built with electronically balanced inputs. Transformer inputs are virtually never used anymore. If an input presents a 600-ohm load, it is most likely created by the addition of a 620-ohm resistor across the input circuit. Removal of this resistor may be all that is required to convert the input to a bridging input. Consult the manual, or call the manufacturer of your audio processor, for assistance.

Jupiter hardware is network ready and is configured with a PC running the Jupiter software.

Tech Tip: Sound Masking with Symetrix

6200 Designer runs on a Windows PC and is used to configure, design and control the 6200 Digital Voice Processor. Firmware for the 6200 is included and upgraded through 6200 Designer.

6200_v103.exe

488 Data Sheet

562E Schematics

BreakOut 12 Data Sheet

Yes, but a SymNet DSP must be present to setup and program the xOut 12. Once programmed the xOut 12 can transmit the Dante audio to any Dante enabled device.

Tech Tip: Optimizing Symetrix Software MTU Settings on your PC

Edge and audio I/O cards AutoCAD files

Integrator Series External Control Protocol

There is an impedance matching transformer on the 4 Channel Digital Input Card to switch between 110Ohm and 75Ohm.

The AirTools 6100 ships standard with: AES-3 digital input and output, Word clock input, Remote Control via RS-232 or RS-485, ESE TC-89 Time Clock Reader.

The AirTools 6000 does not have these features.

528E Data Sheet

722 Data Sheet (CN)

722 Data Sheet (EN)

722 Data Sheet (ES)

The unbalanced cables (those connected to the -10dBV equipment or RCA connectors) should be kept at 6 feet or less to minimize the noise and hum that may be induced. The balanced (+4dBu) cables can be ran hundreds of feet with very little induced hum and noise.

White Paper: Connect the Shure Dante series wireless receiver to Symetrix Dante hardware

Micro Video: How to program button controls on a Symetrix ARC-2e wall panel remote using Composer software

SX-208 Users Guide

Tech Tip: How to Assign a Static IP Address to the Dante Port

The 302 is an ultra-clean two channel dual mono preamp for use in critical digital and analog recording situations. For optimum sonic performance and lowest possible noise, route the 302’s output(s) directly into the tape machine or recording device’s line input(s) as opposed to going through a mixing console. This approach eliminates unnecessary noise and coloration, also most built-in mic pre amps on the small portable recorders and computer sound cards are rather noisy, using the line input and a good clean mic-pre will almost always result in a cleaner sounding recording.

Tech Tip: Monitoring Symetrix Hardware Diagnostics

303 Schematic

Absolutely. All SymNet I/O card are 100% compatible with Radius AEC and Edge.

Check the input signal. The 303’s unbalanced inputs are designed to run at -10dBV nominal, and the 303’s balanced inputs are designed to run at +4dBu nominal. Make sure that you are feeding a line level (not mic level) signal to the 303 at the appropriate nominal level. Check gain settings on downstream equipment. The system gain structure should be such that the 303 operates at or near unity gain. Is the input signal already noisy?

501 Flow Chart

There is a remote chance that the control screen or SymVue panel created in an earlier version of Designer contains control data that no longer matches the current module.  (Pre Designer 8.0 and older increases this risk.)

First, replace the control in the control screen with a new one from the existing module.  If this does not solve the problem, it may be necessary to replace the original module from which the control was copied.

A-220 User’s Guide

A Ring is a group of hardware linked together via the SymLink bus.  A single Express unit is also a Ring within it’s self.

An Address is the unique identifier of a device in a SymLink Ring.

A Master is the Address 1 unit.  Express units are always Address 1 and are therefor a Ring Master as no other devices “slave” to an Express.

A Slave is a non-Master unit in a SymLink Ring.

Yes, but it doesn’t stop there.  All Dante enabled SymNet hardware, including the Radius 12×8, is compatible with any Dante hardware from any manufacturer.

307 Schematics

Tech Tip: Integrating Logic Output Circuits into your Installation

1. Check input signal levels and level control settings.
2. Check to see if the source signal is noisy.
3. Check if there is too much noise downstream by using the output level controls of the 460 at Mute.

Dual mono modules are two independent mono modules that are physically grouped together.   The major benefit is DSP efficiency as they use only about half as much DSP as two separate equivalent mono modules.  Note, dual mono modules are not available in the 8×8 DSP.

The 6000 and 6100 have four internal relays that may be independently used to control station automation events. The relay closures (outputs) are triggered by input closures that can be either manual (a momentary switch closure) or electrical (TTL logic low). When an input closure takes place the audio entering the delay at that moment is ‘tagged’. When the tagged audio reaches the output of the delay its corresponding relay closes for a time equal to the length of the input closure.

Tech Tip: How to Create SymVue Control Screens with Dimensions Greater than the Design PC Screen Resolution

DigIO 12×12 DSP AutoCAD files

Yes, see the SSYSS and GSYSS commands in the SymNet Composer External Control Protocol.

Standard two-conductor shielded twisted pair.

DIP switches determine the Ring and Address of the unit, whether the unit is a Master or a Slave, and what the baud rate is for host computer serial communication.

610 Data Sheet

Symetrix Jupiter products use an automatically switching external power supply.  Simply use the power cable that fits your region’s AC plug type, and the unit will automatically switch to that voltage.

Learn how to configure the 780’s open collector outputs to trigger camera movements based on open microphones in this tech tip:

Tech Tip: 780 – Camera Following Through Logic Triggering

A few users are surprised with large gain increases when they install the 610 into their audio chain. Here’s why.

The 610 uses a balanced, bridging input. It does not present a 600-ohm load to the output of the device which drives the 610’s input. In other words, your console output is not loaded by 600 ohms when the 610 is in the circuit and operating.

When the 610 is in the bypass mode, a relay connects the output connectors to the input connectors. This is a “hardwire” bypass, a copper path between input and output. This means that when the 610 is in the bypass mode, the console output sees the load of the input circuit of the device connected to the 610’s output connectors. Your console output connects directly to the input of your audio processor anytime that the 610 is not in delay.

If the audio processor input presents a 600-ohm load to the console output, the 610 will remove the load to the console output when it goes on-line. Because the console output is no longer connected to a 600-ohm load, its output signal may rise as much as 6 dB, depending upon the output circuitry.

This level increase will pass through the 610. The input of the audio processor will receive a signal which is 7 dB hotter than when the 610 is in the bypass mode. This is because of the 6 dB gain change caused by removal of the 600-ohm load, plus a 1 dB gain increase inside the 610. We use a heavy duty output driver in the 610. It is able to supply the same output level to either a bridging input (high impedance) or a 600-ohm load. The 610’s output does not drop when it is loaded with 600 ohms. The output drivers of some equipment are not this robust.

SymNet Express Cobra Quick Start Guide

528 Schematics

Note, this schematic is for the original 528 processor, not the subsequently released 528E.

The 8824’s A/Ds can be synchronized to the first 3 AES3 inputs, and also the S/PDIF input. Simply connect a valid AES3 or S/PDIF signal to the desired input (24kHz-48kHz only), and select that input as the A/D Sync Source, using the dip switch (local mode) or configuration application (remote mode).

2m Quick Start Guide

421m Flow Chart

420 User’s Guide

The DSP resource percentage figure located on each Module is rounded to the nearest integer value. The DSP resource total meter (located below the toolkit) tallies the actual, non-rounded figure. In addition, hidden routing modules are added to move audio between DSPs. These routing modules take a small amount of DSP resources.

Automix Matrix 780 Quick Start Guide

The minimum load impedance of the 420 is 4 Ohms in stereo or dual-mono mode and 8 Ohms in mono-bridged mode.

A-220 User’s Guide.

Tech Tip: Composer v5.2 Shortcuts

302 Data Sheet

The bypass is engaged and ‘BYP’ is commonly mistaken for ‘64P’ on the display.

Increase the value of the following resistors for the appropriate priority:

Priority 1: R229 and R230
Priority 2: R321 and R322
Priority 3: R141 and R142

The amount of time increases in direct proportion to the amount that you increase the value of R229 and R230. For example, if you double the value of Priority 1’s R229 and R230 (from 536K to 1Meg – O.K., its approximately double), then the length of time for the muting circuit to release and allow signal from the lower priorities will also double (from 2-3 seconds to 4-6 seconds).

Tech Tip: How to Set-up Skype with a Dante Virtual Soundcard in a SymNet Conferencing System

ARC-2e AutoCAD file

Yes. SymNet’s archiving function, which is part of the Full Site Download (F4) operation, allows you to store and extract SymNet Site Files to and from the rack mounted hardware. Provided that hardware security is not enabled or you know the Supervisor password if it is, you can connect to the hardware with any version of SymNet Designer and open the Upgrade Firmware dialog in order to determine which version of SymNet Designer you should use to communicate with the hardware. Once that is known, you can upload the Site File from SymNet using the proper version of SymNet Designer.

Generally no, some older ribbon microphones are somewhat susceptible, but it’s always a safe bet to disable phantom power when not needed.

Yes, the 4 Channel Analog Output Card has a gain fader with a range from Off to +12dB.

88192 User’s Guide

Some parts can be purchased factory direct using a credit card.  For more information have your unit’s serial number handy and contact Symetrix at support@symetrix.co or call +1 425 778 7728.

If you’re going directly to line level inputs of a recording device as suggested chances are it’s coming from the microphone’s internal capsule pre-amp, some of the older microphones sought after for their character and warmth especially the tube versions have rather noisy electronics. Check input signal level. The input signal may be too low. If so, boost the incoming signal (if possible) or move your mic closer to the signal source. Obviously drum over-heads will need a lot less gain than an acoustic guitar.

371 User’s Guide

In order to choose the correct schematic for your particular 528E unit, you will need to derive both the unit revision and the manufactured date from the serial number of the unit. This number always begins with the number “80”, and will be on a sticker on the bottom of the 528E.

Depending on the age of the unit, this number could appear in a couple of possible formats. This is a key detail, as schematics are not available for current serial numbers.

Current Serial Numbers:
Current units have serial numbers in the following format:

120V version: 80-4528EANA0912176
230V version:  80-4528EAEU0912176

The presence of a hyphen and either “NA” or “EU” in the serial number are both indicators that this is a current serial number.

If you need repairs for current serial numbers, please contact Symetrix Support at support@symetrix.co.

Old Serial Numbers:
Older units have serial numbers that appear without a hyphen, and will have the manufacture date printed on the sticker.

Example: 800528E0B0854

The unit revision is shown by the two characters following the model number (800528E). In the example above, the “0B” points to a Revision B unit.

The manufacture date for older units can appear in a couple of different date formats. One may see a more typical date format (e.g. 09/19/05), or perhaps a format as shown in the picture below. In this example, the year is first – so the manufacture date is May 7, 2008.

Once the unit revision and manufacture date have been established, download the relevant schematic from among the links below.

528E_A00 (1995) Schematic
528E_D1 (1996) Schematic
528E_D02 (1996) Schematic
528E_D03 (1996) Schematic
528E_B00 (1997) Schematic
528E_B01 (1998) Schematic
528E_1C00 (1999) Schematic
528E_1D01 (2002) Schematic
528E_1D02 (2007) Schematic

533E Flow Chart

Tech Tip: Troubleshooting your Windows PC to Symetrix hardware connection

There are a variety of scenarios where the combination of one or more of these products will improve or even stabilize the performance of a modern digital recording/editing system. Some examples are:

Simple digital audio setup – GENx6 will generate word or superclock through its 6 outputs to synchronize multiple generic or Digidesign devices (either/or, not both simultaneously).

Post production – the SSG 192 functions as the master timing reference for a video editing suite where digital audio needs to be integrated into and resolved to the video. It delivers video sync to VTRs and non-linear editors, word clock to digital audio devices, and superclock to Digidesign products. It can also reference to incoming blackburst from video gear.

Audio recording – the SSG delivers word clock and superclock to the appropriate digital audio devices. It can be configured via internal jumpers to provide 3 word and 3 superclock outputs simultaneously. The most direct and reliable solution for a scenario that includes Pro Tools and other digital audio gear in the same system. A alternative solution would be to use 2 GENx6 units sync’d to each other with one generating word clock and the other generating superclock. Less expensive than a single SSG.

Multiroom facility – the SSG provides audio sync via AES11 output (audio equivalent of blackburst) that is stable down a long cable run (200+ feet). CLKx6 or GENx6 can receive the AES sync and distribute it as word clock or superclock to the local rack. AESx4 can be placed in between the SSG and distribution boxes to create up to 4 streams to address 4 separate rooms. SSG has 2 AES outputs for 8 possible sync streams from 2 AESx4 units, to 8 CLKx6 or GENx6, to 48 peripheral devices.

View Image

If Disco does not find the CobraNet firmware file you require, you will need to exit Disco and then edit the “CNDisco.exe.Config” file.

This file will typically be located at: C:Cirrus LogicCobraNet Discovery.

Find “CNDisco.exe.Config” then open it using Notepad.

Locate the line:

“<Advanced Feature = 0>”

Change the value to “1”

Then Save-As.  Save as type: All Files.  Save directly over the top of the original: CNDisco.exe.Config.  Do not let it save as a text document, which requires retyping the name “CNDisco.exe.Config”.

Launch Disco to try again.  If done properly you will see additional options allowing you to “show all firmware versions.”

ADA8824 (ADAT) Data Sheet

Connect the MIDI OUT of the RC-1 to the MIDI/RC-1 input of the first 628.
Connect the MIDI OUT/THRU output of the first 628 to the MIDI/RC-1 input of the second 628, and so on.

AESx4 AutoCAD file

Tech Tip: How to Use Attero Tech Dante Endpoints in Composer

303 User’s Guide

Lower the gain settings for inputs 1 & 2 using the DIP switches. (Applicable only to inputs 1 & 2).

It was not designed to. The TI-101 requires a telephone holding coil wired in parallel with the telephone input connections. Use a Microtran T4415. It is a choke rated at 2.0 Henrys @ 60 mA, with a DC resistance of 180 ohms. You will also need to add a switch in series with the holding coil in order to drop the line when you are ready to release the it.

528 User’s Guide

551E and 552E Data Sheet

See your PC’s Device Manager.

Right-click My Computer > Manage > System Tools > Device Manager > Ports (COM & LPT).

Connect the external Word Clock signal to the Word Clock input. If the cable run is longer than approx 6ft, external 75ohm termination is required (it is recommended at all times). Then, simply set the A/D sync source to “Word Clock” using either the dip switches (local mode), or the PC or Mac configuration application. The Word Clock frequency range is approx. 22kHz-48kHz.

CobraNet firmware is managed using the CobraNet Disco software utility.  Download at www.cobranet.info.

421m AutoCAD file

421M Schematic Rev. 1C00

421M Schematic Rev. 2A00

Tech Tip: How to Use Stewart Audio Endpoints in Composer

Tech Tip: Radius AEC – Cutting Edge, Low Cost AEC with Options

For AM interference, replace the ferrite beads, FB1 and FB2, with 470 mH chokes.
Replace the ferrite beads with an EMI filter, Symetrix part number 150005.

422 Data Sheet

571 Users Guide

422 AutoCAD file

You can link almost any DSP module parameter to one of the Analog Control Input ports on the rear panel. Just right click on the fader, button, etc and choose “Assign Controller”. This launches a dialogue box that steps you through the short process of creating a parameter-control link.

303 Flow Chart

Tech Tip: Jupiter Lesser Known Features

This question has a three part answer since the digital signal path through a SymNet system has three different major components.

Converter delay: Approximately 850 microseconds for the AD, and 624 microseconds for the DA.
One DSP core: Maximum delay through any given 8×8 DSP core is approximately 240 microseconds, though typically it will be much lower. The max delay through the DSP core of an 8in or 8out is 120 microseconds.

SymLink: Approximately 80 microseconds for an audio signal to travel, via SymLink, from the DSP core of one 8×8 to the unit immediately downstream. If there are any units in between, add an additional 80 microseconds for each SymNet DSP, 20 microseconds for each CobraLink and 20 microseconds for each BreakIn12 and BreakOut12.

In summary: The typical delay for a signal that goes into an analog input on an 8×8, and exits from an analog output on the same 8×8 is usually around 1.5 milliseconds.

Build a custom control panel for your AirTools Voice Processor 2x.  Find step-by-step instructions in this Tech Tip:
Tech Tip: SymVue Template for Airtools 2x
Accompanying Site File

Depending upon the version of SmaartLive you are currently using, the necessary support files may or may not be already installed on your hard drive. The required files are included with the SymNet Designer 7.x installer, or you may download them separately below..

SymNetSmaart Plug In

565E Schematic

Room Combine 788 Flow Chart

Generally connect ARCs to the Master unit so that data will be disseminated to all units in the system.  ARCs can be connected to Slave devices but control will be limited to parameters contained within that Slave device.

9022 Users Guide

372 User’s Guide

RC-6000 User’s Guide

Adding security to a Deuce 722 can be accomplished with a special IP setting which limits the discovery process.  Learn more in this Tech Tip:

Tech Tip: Deuce 722 Security

565E Users Guide

Tech Tip: SymNet Composer 2.0 Software

The firmware upgrade listed below is provided to address bugs in or provide added features to the CobraLinkCobraNet module (CM-1). In order to support new features available in SymNet Designer 5.0 or later, your CobraLink hardware may require updated Cobra Interface Firmware.

Please see the associated ReadMe.txt file contained within the ZIP archive offered below for instructions on how to upgrade your CobraLink Cobra Interface Firmware. 2.9.6 or later is required for low latency and 24-bit bundle support in SymNet Designer 5.0 or later.

CobraLink CM-1 Firmware 2.9.16 / 2.21.10

One channel of audio can be sent either way.

Tech Tip: Import and Export Presets Feature for the AirTools 2x and 2m

Jupiter Priority Zone Mixer Controller Number FAQ

CLKx6 AutoCAD file

Yes. The Control I/O can work in a stand-alone ASCII control mode accepting commands from an AMX or Crestron type system. Refer to the Quick Start Guide for further info.

Tech Tip: Keeping Time, Eliminating Clock Drift

The Radius 12×8 can be used as a replacement for the Room Combine 788.  To help speed up the design process in SymNet Composer, download the Radius 12×8 Room Combine 788 Clone App.

All Symetrix manufactured products with RS-232 ports have them wired straight-through. Only pins 2, 3 and 5 are required. If you want to make your own cable, refer to the RS-232 standard below:

RS-232 Standard Configuration: The following table documents the pin assignments for the RS-232 standard using DB9 and DB25 connectors. Following the table is a set of diagrams to assist in identifying what pin numbers are assigned to each pin inside the different connectors.

The RS-232 standard:

Where is Pin 1?

25 pin DB25 Male Connector: Image

25 pin DB25 Female Connector: Image

9 pin DB89 Male Connector: Image

Edge units are daisy chained, and not a ring configuration. In an Edge system the last unit should not be connected directly to the first unit, rather just daisy chaining them creates the entire Dante network, as each Dante port is truly its own Gigabit network switch.

Jupiter_Quick Start Guide

Jupiter_Data Sheet

should be “Symetrix attempts to support products up to 7 years from the manufactured date. This is based on replacement component availability, and is not guaranteed. For support status on your product, contact Support with your serial number. You can e-mail support@symetrix.co or call +1 425 778 7728 x5.”

501 Data Sheet

9022 Data Sheet

Zone Mix 760 Software.exe

420 Flow Chart

Yes.  See wiring and pinout information in the User’s Guide.

Symetrix now offers a touch panel solution for use with SymVue technology.  Full details within this tech tip:

SymNet Tech Tip: Axiomtek Touch Panel Configuration for SymVue

788 AutoCAD file

53xE Schematics

53xE GIO Schematics

Tech Tip: 2 Line Analog Telephone Interface Card Creates New Possibilities with SymNet

RC-3 User’s Guide

The distance varies greatly depending on the type of ARC, the gauge of the cable, and the number of arcs chained together.  Download Link: ARC Power Calculator.

RC-610 User’s Guide

Tech Tip: Configuring the Axiomtek Touch Panel for SymVue

Spare or replacement pots and switches for the Symetrix 528E are available factory direct, (US only, international inquiries please contact the Symetrix distributor in your country).

Note the unit serial number contact Sales@symetrix.co.

Lucid Driver 1.06Lucid Driver 1.04 (NB), 1.06 (PCI)

1. Disk cache set to 32k (NB), 96K (PCI) in the memory control panel.
2. Virtual memory turned off.
3. Set Deck II preferred & Minimum memory to the suggested size.
4. Set the number of tracks to 4 (for starters).
5. Set memory per track to 192kb (NB), 512kb (PCI).
6. Make sure your using the Sound Control Panel (v8.0.3 or 8.0.5).

531E Flow Chart

115200.

As an example of how they are used together assume that a local talk show switches to syndicated network news every day at 12:00:00 (noon). Assume one of the 6100’s Automation Control Outputs controls a router that switches the air signal from the local studio audio to the network audio. A manual push button is wired to the 6100’s corresponding automation control relay. The air talent views the ESE clock displaying TID (time in delay which is real time plus the amount of delay added by the 6100). At 11:59:00 (TID) the air talent ends his sentence and presses the designated push button. The audio built up in the 6100 continues to play out until 11:59:00 (real time) at which time the relay closes and switches from local audio to network audio. The powerful combination of 6100, TC-89 master clock generator and TC-89 time clock reader allow the air talent to make a perfect transition from delay audio to real time without the need for manual time calculations.

6000 Data Sheet

Yes, the AEC source will come out of the AEC# output on the AEC Ins module minus any echo. The analog input will come out of the Direct# output of the AEC Ins module.

Set all processing sections to the BYPASS mode.
Set the OUTPUT LEVEL control to “0” dB.
Adjust the MIC GAIN to provide peaks of “0” dB on the OUTPUT LEVEL meter. The CLIP LED should not flash during normal use.

The CobraLink is a bridge processor that allows CobraNet and SymLink to communicate directly.  The CobraLink also adds Ethernet communication capability to a SymLink Ring.

Tech Tip: External Control Protocol Commands

Set the Limiter THRESHOLD control so that the LIMITER LED just flashes occasionally, on peaks in the music. If you need more leveling action, turn the RATIO control up to 4:1 or higher.

581E User’s Guide

The optional configuration utility for the ADA8824 (ADAT) which runs on a Macintosh computer (Classic OS) or Windows PC, found below, is used to configure the ADA8824 (ADAT) via MIDI.

Note: There is no version of the Configuration Applet for Mac OS X and there will not be. This Applet is optional, the ADA8824 (ADAT) can be fully configured via the DIP switches on the rear of the unit. Refer to the User’s Guide for more information

.ADA8824 (ADAT) Config – Mac OS Classic

ADA8824 (ADAT) Config – Windows

6000 User’s Guide

9022 Schematics

528E Flow Chart

440 Flow Chart

564E User’s Guide

551E Flow Chart

Depending on the active DSP modules programmed into the signal path, the latency from analog-in to analog-out will be approximately between 1.7 milliseconds and 6.5 milliseconds.

Modular ARC AutoCAD files

Word clock is embedded into both AES/EBU spdif, so no word clock input is needed.

No, the Radius 12×8 is fixed I/O and does not have an optional card slot.  The Radius AEC will support a SymNet I/O card.

Unplug all connectors from the 628 and remove it from the rack.
Remove the top cover. Don’t forget the two allen head screws on the front panel.
Locate the ANALOG OUTPUT XLR connectors on the rear panel.
Depending upon the vintage of your 628, you’ll find one of two options:
A) 2 jumper sets of 2 each (J6, J7 and J10, J11) or,
B) 2 jumper sets of 3 each (J4, J5, J7 and J9, J10, J12).

If your 628 matches option A, then move both jumpers next to the output connector which you want to convert to microphone level rearward to the jumper pins closest to the XLR connector.

If your 628 matches option B, find the 3 jumpers nearest the XLR connector that you want to convert to microphone level. Move the left jumper (J4 or J10) so that it connects the two jumper pins furthest to the right. Move the right jumper (J7 or J12) so that it connects the two jumper pins furthest to the left. Now insure that the remaining jumper (J5 or J9) is in a rearward position that connects the two jumper pins nearest the XLR connector.

Replace the top cover and all retaining screws.
Reinstall the 628 in your rack.
Connect the power and audio cables

Tech Tip: Room Combine Logic with Mix-Minus Matrixing of Room Mics

Yes, any source can be routed through the AEC algorithm using the AUX In module, this includes audio received from a Dante flow.

Modular ARC Quick Start Guide

No, the power supply for the legacy Control I/O is not compatible with the xControl.  A POE injector ships with the xControl.

The following archive contains Crestron modules for the most commonly controlled functions of the Zone Mix 760:

Zone Mix 760 Crestron Modules

Zone Mix 761 Crestron Modules

761 Demo SIMPL Program

Examples provided include Volume, Mute, and Paging control. The modules will work with all Zone Mix 760’s via UDP/IP or RS-232 (on applicable 760’s). The modules are fully documented by the Zone Mix 760 Integrator Series Control Protocol Crestron Module Addendum linked here: Zone Mix 760 Integrator Series Control Protocol Crestron Module Addendum

See Also: Integrator Series External Control Protocol

The Symetrix, Inc. product warranty does not apply to this archive or the files contained within.

Third Party Product Disclaimer – From time to time we test the compatibility of our own products with those of third parties. While we are happy to share with our customers the results of our own studies as well as other (possibly unsubstantiated) information regarding these third party products, it is the policy of Symetrix, Inc. to neither endorse, recommend nor support products manufactured and/or supplied by third parties. The responsibility of choosing third party products which are compatible with Symetrix products rests solely with the qualified contractor, consultant or system designer.

In recognition of the relative risks and benefits to both the Integrator and SYMETRIX, INC, any recommendation or suggestion relating to the use of the Products made by SYMETRIX, INC or any other manufacturer either in technical literature or in response to a specific inquiry or otherwise, is given in good faith. HOWEVER, it is for the Integrator to satisfy himself that the Products are fit for the purpose of being utilized by a Consumer as the end-user of the Products. To the fullest extent permitted by law, SYMETRIX, INC is not liable for any and all claims, losses, costs, or unforeseen damages of any nature whatsoever. It is intended that this limitation apply to any and all liability or cause of action however alleged or arising, unless otherwise prohibited by law.

AGC and Automixing
It is often desirable to place dynamic processors such as Compressors and Automatic Gain Control (AGC) ahead of the Automixer DSP module however; this presents a small technical issue. Automixers determine which channels are active by discriminating between the differences in each channel’s signal level. Compressors or AGCs effectively minimize the differences between each channel’s signal level. This tech tip illustrates the recommended use of dynamic processing after an Automixer module.

Wiring and Module Layout
This example requires a single AGC module attached to the Mix out of the Automixer. The AGC Ctrl (control) output wires to the VCA Control input. (The VCA module is located in the Mixer and Matrixes section of the SymNet Designer toolkit). The VCA audio inputs are connected to the channel outputs of the Automixer. The VCA audio output is wired to a Matrix module to create mix-minus feeds for zones. Prior to the AGC is an Expander/Gate module that is used to remove the noise floor of the channel outputs as necessary.

Example 1 Image

VCA Max Gain Compensation
There is one more consideration; the VCA has a Max Gain parameter. Different dynamic processors send out different control signal levels so the Max Gain parameter is used to compensate for any differences. When using the AGC module in this fashion, the Max Gain needs to be at +36 dB.

Example 2 Image

More information on this subject is located in the SymNet help file. Within the Dynamics section, there is a heading titled “Creating Multi-channel Dynamics Modules” which discusses the VCA output settings for various Dynamic processors.

The intent of this design is to flatten out the mics so that soft and loud voices come out the speakers at the same volume. Many will argue that dynamics should be wired prior to the Automixer. However, this design serves to conserve DSP resources as well as allow the Automixer to do its job as designed. Give it try; you may be surprised with the results.

Express Quick Start Guide

Tech Tip: Symetrix GPIO Overview

ADA8824 (ADAT) User’s Guide

2 Line Analog Telephone Interface AMX External Control Module

2 Line Analog Telephony Interface Crestron External Control Module v2

524E Schematics Rev. 3A00

524E Schematics Rev. 1D02

No, the Radius AEC has 8 mic/line AEC inputs and 4 line level inputs.  For 12 channels of AEC in a Radius AEC the optional card slot will support the 4 Channel AEC Input Card.

Yes, all SymNet card inputs (analog or AEC) have full 48 v phantom power.

581E Data Sheet

Tech Tip: Ducker Module-Composer vs Designer software

422 Flow Chart

Tech Tip: SymVue with the Symetrix Integrator Series

425_2A00 Schematics

425_2B01 Schematics

425_1C04 Schematics

Absolutely, the Edge has enough processing to support two xIO devices in most cases.  In heavy laden DSP applications, it may be preferable to use only one xIO per Edge.

An Edge frame utilizes a 400Mhz SHARC processor for DSP.

Dante Virtual Sound card now supports OS X Yosemite.
https://www.audinate.com/about/news-activity/press/audinate-enhances-dante-virtual-soundcard-dante-controller

100 meters is the longest recommended cable length.

If you have installed multiple versions of SymNet Designer using the ‘Repair’ option, there is a possibility the uninstall utility will encounter difficulties when trying to remove all associated files.

Start the uninstall process again from the Control Panel using Add or Remove Programs (XP)/Uninstall or change a program (Vista).  If the error is encountered, repeat uninstall process until the utility completes without error.

Verify uninstall by making sure the following folders were removed:

Registry entry:  HKEY_CURRENT_USERSoftwareSymetrixSymNet Designer 9.0

In My Documents:  My DocumentsSymNet Designer 9.0

These LEDs are only active when the GENx6 (or GENx6-96) is set to receive a clock input from an external source (AES, Word Clock or Superclock). With the SOURCE switch in the down position EXT and the EXTERNAL switch set to the desired source (AES, Word Clock or Superclock), the LEDs will indicate that the GENx6 (GENx6-96) has locked to an external clock input. When the outputs are internally generated none of the LOCK LEDs are lit.

Get the Perfect Settings for Your 528E Voice Processor
The 528E is one of the most complete and versatile Voice Processors on the market today. The ability to tune the timbre and quality of your voice is essential in creating the kind of quality production and/or on-air product that your listeners demand and deserve. Getting the perfect settings to work for your specific application will take a little practice and experimentation. So, to get you up and running as quickly as possible here’s a brief tutorial to get the most out of your 528E Voice Processor.

We strongly encourage you to read the 528E Voice Processor User’s Guide because it’s filled with a lot of useful information about getting the most out of your microphone and your voice. If you can’t find yours anywhere around the station, feel free to download a copy.

Initial Settings

With all hardware connections made, and the 528E powered on (LED displays activity), set the controls and switches on the front panel as shown.

528E starting settings

Red marked X indicates that button is pushed IN.

Mic Preamp Gain

Push out the DE-ESS, EXP/COMP, and the EQ buttons into bypass mode.

Set the MIC GAIN control so that the CLIP LED should almost never illuminate.

De-esser Settings

To reduce the level of sibilant sounds (S and T sounds)

Set the THRESHOLD control to show about 12 dB of gain reduction.

Adjust the FREQUENCY control for maximum sibilance reduction.

Decrease the THRESHOLD setting until you reduce the sibilance to a tolerable level.

Downward Expander Settings

To reduce room noise and/or mouth noises

Set the THRESHOLD control to allow low-level speech sounds to pass while still blocking the room sound.

Compressor Settings

To vary the amount of gain reduction

3 to 6 dB is sufficient unless you are using a low compression ratio (below 2:1), or you want a special effect. Choose a ratio suited to the task at hand:

Low level ratios and low thresholds for unobtrusive level control.

Medium ratios for overall level control and consistency.

High ratios (>8:1) for limiting or ‘in-your-face’ sorts of sounds.

Equalizer Settings

The initial settings work well with male voices.

For women

Increase low-EQ range to 200 or 300 Hz.

Increase mid-EQ range to 3 to 5 kHz.

If you are using a mic that exhibits proximity effect when close-micing

Decrease (cut) the bass (low) response somewhat. 3 to 6 dB should be fine (don’t do this if you want a big, ballsy sound).

Some mid-EQ helps make voices cut and seem loud.

High-EQ adds brightness and intimacy.

If you are using a mic that has no proximity effect when close-micing

Increase (boost) the bass response somewhat. 3 to 6 dB should do the job.

Some mid-EQ helps make voices cut and seem loud.

High-EQ adds brightness and intimacy.

Output Settings

For many applications, the output GAIN control at 0 dB works fine.

Push in the buttons for DE-ESSER, EXP/COMP, and EQ.

If you increased the EQ, then you may need to increase GAIN.

If you increased compression, you may need to increase GAIN.

Choose a setting that gives you enough signal downstream, yet keeps the CLIP LED from illuminating.

The output CLIP LED monitors both the EQ and the output stage. Large amounts of boost and /or high level signals can cause CLIP indications. If this occurs, lower the signal level by adjusting the GAIN control.

It is also possible for the output stage to clip if a processor, inserted using the output stage access jacks, is contributing gain to the overall signal path. In this case, either lower the gain of the insert processor or decrease the setting of the GAIN control.

Auto answer has three settings: Off, 2 Rings, and 4 Rings.

Yes and no, the CLIP LED lights when the signal reaches 3dB below clipping. This LED should never be on solidly. It is usually all right if the CLIP LED flashes occasionally, on peaks in the program material. If you see the CLIP LED light, monitor your final signal destination to be sure that you are not creating distortion by running audio levels that are too hot.

Archived versions of all final public releases of Composer software are listed in the table below. The software runs on a Windows PC and is used to configure, design, and control Composer-based products. For new designs we highly recommend using the latest version of Composer, however archived major release versions can be found below for legacy compatibility and/or troubleshooting requirements. All firmware files are included as part of the downloaded Composer software package. The Composer firmware versions and Dante Kernels listed below are to help in cross-referencing the firmware running on the installed DSP(s) with the corresponding version of Composer that should be downloaded.

To communicate with Symetrix hardware from a given version of Composer, it may be necessary to upgrade (or downgrade) firmware in each hardware device. This can be done directly from the Composer application and only takes a few minutes per device. Firmware upgrade is done from the Composer Hardware menu.

9022 Flow Chart

527E Data Sheet

528E AutoCAD file

Tech Tip: VoIP Digit Map

xOut 12 AutoCAD file

Quickly turn the SAMPLE INTERVAL control first in one direction, then the other direction, returning it to its original position.

2x Data Sheet

Going backwards: Restoring to previous versions of Firmware, in other words downgrading. When traveling back in time and reverting to a previous version of SymNet Designer, there are a few gotchas to be aware of:

First… Turn off All Amplifiers! You’re upgrading (or in this case, downgrading) an entire audio system! Murphy’s Law always applies – anything can happen and will happen. Do not turn on the amps until you are sure all software changes/reconfigurations are finished and successful. Then, it is suggested that you turn the amps down and ease them up. An ounce of precaution is worth a pound of cure. Also, in later versions of SymNet Designer (version 3.5 or higher), the volume will ramp up after a Site file is downloaded according to a time setting in the Preferences dialog box located in the File pull-down menu. Set this for a long ramp up period. If there is distortion, feedback or unintended routing in the system, it will ramp up slowly and give you time to react. Consider yourself warned.

Next, you need to downgrade the system in reverse order. So, you must start with the highest numbered device address in a ring and work backwards in decending address order. If you change the Master unit to a previous version first (i.e. the first unit in a SymNet Ring), you will not be able to address the Slave units through the SymLink bus. If this happens, you have 2 options:
Change the Master unit back to the “more recent” version and then begin the firmware downgrade process again starting with the last unit.

Disconnect the SymLink connections from all units. Change the DIP switches on the back of the slave units to make them a master unit and change all their addresses to ID #1. Then, connect to the front panel of each unit individually and perform the upgrade (downgrade). Finally, reconfigure the DIP switches to their original settings, re-patch the SymLink bus and re-power the system.

Make sure you have an older version of the SymNet Site File! This is important, as when you double click on a SymNet file, Windows will launch the Site File with the last version of SymNet Designer software installed, not the older version, and your Site File will be loaded into it. If Auto Save is turned on (Go to the File pull-down menu and select Preferences to see the Auto Save Enable setting) in the newer version and it executes a Save, then you have essentially upgraded your Site File. Now it will not open in the earlier version. It is best to have a copy that is saved in the previous version that has not been opened in the newer version.

For more information on upgrading SymNet systems, see the ReadMe file that accompanies every software release.

562E User’s Guide

Tech Tip: Juptier with ARC-PS

SX-202 User’s Guide

Yes, but a SymNet DSP must be present to setup and program the xIn 12. Once programmed the xIn 12 can transmit the Dante audio to any Dante enabled device.

No, the Edge frame is the only frame with redundant power options; however, all SymNet Dante enabled DSP hardware has redundant Dante and control ports.

Tech Tip: Cable Wiring Guide

104A Schematics

All AES / EBU inputs and outputs need a 110 Ohm twisted pair AES / EBU cable. You should not / can not use a standard microphone cable for digital audio!

The actual delay memory is a handled outside of the SHARC DSP chips – by fast synchronous DRAM chips that can be accessed extremely quickly by the DSP. This greatly reduces the ‘load’ on the DSP core.

Tech Tip: Setting up Symetrix 2 Line VoIP Interface for use with Cisco Unified Communications Manager

Crestron has provided Symetrix and its user base this archive for the benefit of SymNet and Crestron developers.

Should you have any comments, questions or problems with the files contained in this archive, please contact Crestron Technical Support.

Symetrix, Inc. does not warrant or support this archive or the files contained within.

Third Party Product Disclaimer – From time to time we test the compatibility of our own products with those of third parties. While we are happy to share with our customers the results of our own studies as well as other (possibly unsubstantiated) information regarding these third party products, it is the policy of Symetrix, Inc. to neither endorse, recommend nor support products manufactured and/or supplied by third parties. The responsibility of choosing third party products which are compatible with Symetrix products rests solely with the qualified contractor, consultant or system designer.

In recognition of the relative risks and benefits to both the Integrator and SYMETRIX, INC, any recommendation or suggestion relating to the use of the Products made by SYMETRIX, INC or any other manufacturer either in technical literature or in response to a specific inquiry or otherwise, is given in good faith. HOWEVER, it is for the Integrator to satisfy himself that the Products are fit for the purpose of being utilized by a Consumer as the end-user of the Products. To the fullest extent permitted by law, SYMETRIX, INC is not liable for any and all claims, losses, costs, or unforeseen damages of any nature whatsoever. It is intended that this limitation apply to any and all liability or cause of action however alleged or arising, unless otherwise prohibited by law.

460 Crestron Modules

Room Combine 788 Data Sheet

If your Integrator Series 760, 780 or 788 hardware is locking during boot-up and you have a 3rd-party external controller connected (such as an AMX or Crestron), there is a possibility that the controller is sending commands before the DSP is fully booted, corrupting the boot process.

Power-cycle the Symetrix hardware, then delay all external controller commands at power-up approximately 15 seconds to ensure the DSP is fully booted before it receives any commands.

Units manufactured after August 2009 have a feature that will block uninitiated / unsolicited serial data from an external controller during boot up.  Also, units communicating to external controllers via UDP/IP (made before or after August 2009) are unaffected.

308 Flow Chart

8×8 DSP Quick Start Guide

Yes, direct connection from your PC to Jupiter hardware is possible with a straight-through CAT-5 cable.

The firmware upgrade listed below is provided to address bugs in or provide added features to the Express Cobra’s CobraNet Interface (CM-2). Please see the associated ReadMe.txt file contained within the ZIP archive offered below for instructions on how to upgrade your Express Cobra Interface Firmware.

Express Cobra CM-2 Firmware 2.11.10

422 Schematic Rev. 1D00

422 Schematic Rev. 1C00

422 Schematic Rev. 2A01

322 Control Protocol

This pertains to the late revision 528 and early revision 528E manufactured between approximately 1993 and 1996.  The board will be a ‘through-hole’ assembly.

Turn the power off. Cut Jfets Q2 and Q3 out of the circuit.

628 Data Sheet

2m External Control Protocol

501 User’s Guide

ARCs are extremely flexible and can be assigned virtually any real-time parameters depending on what host DSP it is controlling.  Generally ARCs are used for volumes, buttons, and presets.

Any linear deviation in playback speed. The sample rate is affected because the playback is either sped up or slowed down. The applications are primarily for video and occur during format transfers either between PAL and NTSC, and/or film to video. The values are 4% and .1% and can be applied in a positive or negative direction. 4% is the difference between NTSC at 29.97 fps and PAL at 25 fps. The .1% value is often used during layback of audio to video.

SymLink is one of the fastest, easiest to use audio busses in the industry, but some integrators want to run SymLink cables longer than the maximum specified length of 10 meters. In the past it just wasn’t possible, but we are happy to announce that this is no longer the case — with a few stipulations.

First, let’s explore some background on SymLink. Put on your propeller caps for a quick cable lesson.

As you may know, SymLink uses standard STP (shielded twisted pair) CAT5 cable supporting up to 10 meters in length. Typical CAT5 cable, by design, has different twist lengths for each pair which means that each pair has a different physical length. This difference in length causes a signal delay difference from pair to pair which is known as skew. Excessive skew between the twisted pairs that carry data and the audio clock can cause a great deal of grief.

Fear not! Your friendly Symetrix engineers have found an alternative solution brought to us from the land of video, a cable that can increase the maximum SymLink cable length from 10 meters to 61 meters, or 200 feet worth of SymLink. Read on for the details…

We’ve tested a new low-skew cable manufactured by Belden, model number 7987. Designed for long distance video runs, Belden 7987 has extremely low skew. It is even available in Plenum-rated and Riser-rated versions. The Belden part number for the plenum-rated version is 7987P while the riser-rated version is 7987R.

To attain SymLink distances of 200 feet, three conditions must be met:

1. You need a cable with sufficiently low skew.

2. Since the Belden 7987 is an unshielded cable, particular attention needs to be paid to the ground potential between SymNet devices.*

3. Lastly, the quality of the RJ-45 connections must be perfect. Sloppy connections or slightly bent pins will reduce the achievable length.

*In our testing of a worst case scenario (one device floating and the other grounded), we measured a ~50 VAC (RMS, measured with multi-meter) mismatch between the devices. However, as soon as a SymLink cable was connected between them, even an unshielded cable, the ground difference was reduced to a few volts. While the SymLink transmitter/receiver chips have some built-in protection to prevent any damage, the long term effects of a large voltage differential between units is unknown at this time.

As always, your mileage may vary. While this revelation in cable technology has proven itself in our lab environment, we can not possibly test all of the unknowns one may encounter in a real-world installation. A little care to ensure that all devices are indeed grounded and all SymLink RJ-45 connections are tight should provide great reward.

Archived versions of SymNet Designer (found below) run on a Windows PC and are used to configure, design and control the SymNet units. For new designs we highly recommend using the latest version of SymNet Designer, however archived major release versions can be found below for legacy compatibility and/or troubleshooting requirements.

To communicate with SymNet hardware from a given version of SymNet Designer, it may be necessary to upgrade (or downgrade) firmware in each SymNet hardware device. This can be done directly from the SymNet Designer application and only takes a few minutes per device. Firmware upgrade is done from the SymNet Designer Hardware menu.

SymNet Designer 1.01 Release Notes

SymNet Designer 1.01

SymNet Designer 1.15 Release Notes

SymNet Designer 1.15

SymNet Designer 1.21 Release Notes

SymNet Designer 1.21

SymNet Designer 2.02 Release Notes

SymNet Designer 2.02

SymNet Designer 3.04 Release Notes

SymNet Designer 3.04

SymNet Designer 3.52 Release Notes

SymNet Designer 3.52

SymNet Designer 4.02 Release Notes

SymNet Designer 4.02

SymNet Designer 5.00 Release Notes

SymNet Designer 5.00

SymNet Designer 5.53 Release Notes

SymNet Designer 5.53

SymNet Designer 6.02 Release Notes

SymNet Designer 6.02

SymNet Designer 7.03 Release Notes

SymNet Designer 7.03

SymNet Designer 8.01 Release Notes

SymNet Designer 8.01

SymNet Designer 9.0 Release Notes

SymNet Designer 9.0

SymNet Designer 9.13 Release Notes

SymNet Designer 9.13

SymNet Designer 10.07 Release Notes

SymNet Designer 10.07

Yes, there is a 400Mhz SHARC processor on the AEC card itself.  This means there are no DSP resources used in Composer when utilizing AEC.

CobraLink Quick Start Guide

The following Vista operating systems are officially supported for SymNet Designer 9.0 software:

Windows Vista Business – 32-bit OS installation only

Windows Vista Ultimate – 32-bit OS installation only

The following Vista operating systems are currently not supported for SymNet Designer 9.0 software:

Windows Vista 64-bit (any version)

The following Vista operating systems are not tested for SymNet Designer 9.0 software:

Windows Vista Home

Windows Vista Home Premium Edition

Although Windows Vista Home and Home Premium have not been tested by Symetrix Inc., there are currently no known issues with Vista Home and Home Premium 32-bit operating systems and SymNet Designer 9.0 software compared to the supported Windows Vista Business or Ultimate Edition operating systems.

Be sure you are running only latest version SymNet Designer software available at www.symetrix.co.

Control I/O AutoCAD file

Set OPTIONS switch “B” to the “UP” position. The 572’s GAIN (dB) LED’s will now display the level of ambient noise that is being picked up by the sensing speakers.

NOTE: This interrupts normal operation of the 572. Return OPTIONS switch “B” to the “DOWN” position, to restore normal operation of the 572.

Room Combine 788_Quick Start Guide

All units in the ring will continue to function but audio and control signals will not be transmitted across the gap nor will any control information be transferred “downstream” of the gap.

Integrator Series External Control Protocol

Express units use Analog Devices SHARC ADSP-21161 DSPs running at approx. 100MHz. These DSPs also feature the Single Instruction Multiple Data (SIMD) architecture which can effectively double their processing power for certain modules (e.g. stereo EQs). Each Express unit has two of these DSPs. The two DSPs can deliver a theoretical maximum combined total of 1180 MFLOPS (Mega Floating Point Operations Per Second).

Use a quality switch capable of 100Mbps Ethernet traffic.

511A User’s Guide

Serial: For normal use you will always connect to a Master unit.

Ethernet: Connect to the same network that connects all devices’ Ethernet ports.

When the 372 SPL Computer does a sense event it fades the audio down from its current gain setting to -80dB at X amount of time per dB, then opens a relay and takes a series of samples via the installed speaker(s). If multiple 372s/zones are synched together, the master unit first fades down it’s audio then activates its relay, simultaneously sending a trigger event signal via the EXT.RELAY pin to the slaved unit’s TRIGGER pin inputs, because the master first fades its audio then sends the trigger signal, the master and slave(s) are slightly out of sync. Furthermore, if the slaves are at different gain settings, the fade times may be far enough apart that the slaved relays operate at slightly different times. In other words, a 372 with it’s gain at +5dB will take longer to fade down the audio and open it’s relay than a unit set at 0dB.

This was corrected in version 2.09 of the firmware. To update the firmware to version, contact Symetrix Technical Support.

Control I/O Data Sheet

Example SymVue Panels

No.  A site file created later than the version of Designer you are running will not open.  The latest version of Designer will open any site file.

SymNet Designer DSP modules do need to have a wire connecting them to pass audio signals. Control modules are the only modules that in some circumstances can be assigned internal via a “virtual” path instead of graphically wired together.

Radius 12×8 EX AutoCAD file

Tech Tip: Know It Use It Troubleshoot It Dante

Tech Tip: Transient Suppressor DSP Module

562E Flow Chart

No, and there will not be.

2x External Control Protocol

Since all of the SX series which used the PS-2 power supply are no longer supported, Symetrix can not supply and has not stocked these power supplies for a considerable number of years.  Aftermarket power supplies may be available at:

www.rpelectronics.com – part number RP-1601AA1
www.ebay.com – search “Symetrix PS-2”
ww.onlinecomponents.com – part number 420A0008

Third Party Product Disclaimer – From time to time we test the compatibility of our own products with those of third parties. While we are happy to share with our customers the results of our own studies as well as other (possibly unsubstantiated) information regarding these third party products, it is the policy of Symetrix, Inc. to neither endorse, recommend nor support products manufactured and/or supplied by third parties. The responsibility of choosing third party products which are compatible with Symetrix products rests solely with the qualified contractor, consultant or system designer.

Tech Tip: ARC-PSe

GENx192 Users Guide

6200 AutoCAD

The External Control Protocol for SymNet units can be found below. This document covers all third-party control for SymNet units including both RS-232 and UDP (IP).

SymNet External Control Protocol

Mico Video: How to use the Composer software included example Site Files

460 Control Protocol for v1.0-1.05

460 Control Protocol v1.06

460 Control Protocol v1.08 and higher

xControl AutoCAD file

527E Flow Chart

See if the AGC is active, this is applied independently of the SPL functions and will not show as a gain change.

Tech Tip: THI-101 & Value Engineering at its Finest

Serial or Ethernet (UDP/IP)

Note, the control protocol / command strings are the same regardless of the communication mode.

ARC AutoCAD file

Tech Tip: Expand Integrator Series Control

Tech Tip: Disable xIO in Composer to minimize Push time

606 User’s Guide

Windows 7 or later.

250 MB free storage space.

1024×768 graphics capability.

16-bit or higher colors.

CD-ROM drive or Internet connection 512 MB or more RAM as required by your operating system.

An available serial port capable of operating at 57600 or 115200 baud.

A straight-through RS-232 cable and/or CAT5 cable.

The following archive contains Crestron modules for the most commonly controlled functions of Composer:

Composer Crestron Modules v.3.0

The v3.0 Crestron modules are compatible with Composer hardware including Edge, Radius 12×8 EX, Radius AEC, Prism, Solus NX, xControl, 2 Line Analog Telephone Interface Card, and the 2 Line VoIP Interface Card. The following control modules have been developed and will be available for use with the Crestron 2 and 3 series controllers:

• Volume Up/Down Control Module with User Limits
• Fader Set Control Module
• Button Push Module
• Preset Execution Module
• Controller Receiver Module
• Input / Output Selector Module
• VoIP Dialer Module and ATI Dialer Module
• Speed Dial Module / Speed Dial Store / Delete Phone Number / Name Module

The updated Crestron modules utilize command processor architecture to maximize efficiency and responsiveness. The command processor is responsible for all the data parsing to and from the Symetrix DSP which makes it more efficient for the individual control modules to operate. When the control ID’s match a particular control module, then the controller information is used and updated.

Note: Crestron v.3.0 modules were specifically designed to work with SymNet Composer hardware over RS-232 (baud rate 57600), TCP/IP or UDP/IP port 48631. These modules will not work with legacy SymNet hardware. If you have legacy SymNet hardware, please use the Crestron v.1.0 or 2.0 modules.

Composer Crestron Modules v.2.0

The v2.0 Crestron modules are compatible with SymNet Composer hardware including Edge, Radius 12×8, Radius AEC, Prism, Solus NX, xControl, SymNet 2 Line Telephone Interface Card.  Examples provided include Fader control, Button press, Increment and Decrement button, Preset Recall, Mute All, and Controller Receiver.

Note: Creston v2.0 modules where specifically designed to work with SymNet Composer hardware over RS-232 (baud rate 57600) or UDP/IP port 48631.  These modules can also be used for UDP/IP control with legacy SymNet hardware, Integrator Series, Jupiter Series, and Solus by simply changing the RS-232 buad rate to 38400 or the UDP/IP port to 48630.

2 Line Analog Telephony Interface Crestron Control Module v2

This program was created to demonstrate the capabilities of the SymNet 2 Line Analog Telephone Interface (ATI) card in the context of Crestron external control.
The user module and touch panel signals that comprise 95% of this program can be easily copied to other integration projects where the Symetrix ATI card will be used.
A Composer file has been created that has the controller numbers corresponding to this external control program. This allows the correct information to flow in both directions between the device and control system processor.

Composer Crestron Modules v1.0

The v1.0 Creston modules are compatible with: Jupiter, Zone Mix 761, 780, 788, 722, Solus, 8x8DSP, CobraLink, and 4×4, 4×12, 8×8, 12×4 Express Cobra hardware), Examples provided include Volume, Fader, Button, Switch and Dialer control plus Preset recall. Additionally, the v1.0 modules will work with the legacy SymNet hardware across a multi-unit ring, as well as a multi-ring system.
A matching example SymNet Designer Site File is also included. The modules are fully documented by the SymNet Control Protocol Crestron Module.

Addendum linked here: SymNet_Control Protocol_Crestron_Module_Addendum

306 Flow Chart

In both local modes (+4) and remote (+4/-10), the default headroom is set to 20dB. Therefore, setting the unit to +4 means the maximum input is +24dBu, and that the maximum output level is +24dBu (+/- 0.5dB). By using the variable I/O) gain control from the remote mode configuration applications (PC or Mac), the user can alter the unit’s input and output headroom.

Yes. Use the mouse right-click to save and load DSP module settings to and from your disk-based ‘Settings File’. The ‘Settings File’ is a library that you can use to store EQ, Compressor, Crossover, etc. setups and recall them at will for later use. Alternatively, you can copy a whole DSP module within a configuration or between configurations. From the Design View, just click on the module, choose copy, and then paste it where you want the new module to go.

Tech Tip: ARC-2e Benefits and Features

20ps rms, 50ps peak jitter; 10ppm typical, 50ppm max drift.

425 User’s Guide

The ARC-PS is an 8 port expansion hub for data, power and ARC audio.  The ARC-PS is supported by all host DSPs.  Note, some DSPs may require a special cable.  Contact support@symetrix.co for more information.

No, the only option would be to use a 12VDC to 117VAC inverter with the supplied PS-3 inline power supply.

The flashing light indicates that the converter is properly booted and running normally. If the light ceases to flash, this would indicate a problem.

Micro Videos: How to program presets in Composer software

308 Data Sheet

Check the ratio setting for Gain:Sense Ratio. At 0.5:1, the gain changes are very subtle. Choose a larger value for more change. Check the bar graph in Sense to see if the sense level is always the same, because then the gain will always be the same. Make sure the unit is not in HISTORY or BYPASS mode.

Versions for punched metal and machined materials are provided below. A third drawing for the display window is also provided. Using these drawings, contractors may build their own custom ARC-2 front panels to match decor or specific needs.

ARC-2 Wall Bezel (Machine Version)

ARC-2 Wall Bezel (Punched Version)

ARC Window

Tech Tip: Modular ARC Installation Guide

421m Data Sheet

S/PDIFx7 Data Sheet

The THI-101 works with any phone by connecting to the headset connection whether the phone line is POTS or VOIP.

No. A time code generator creates a linear stream of addresses that can be interpreted by a time code reader (stand-alone, embedding into picture, or incorporated into a device) as an absolute location. It is used to synchronize transports when lockup of multiple machines is desired. The SSG192 does not support this function or synchronize in this context.

Check the input signal. Is it too hot, or is it already distorted? Check the output loading. It should be above or equal to 600 ohms. Is the input of the device following the 303 clipping? Is something else clipping?

Jupiter is DHCP capable.  If it is not given a DHCP address it will default to a 169.254 base IP address.  The last two octets of that address can be calculated by converting the last two groups of numbers of the unit’s MAC address from hex to decimal.  The unit’s MAC address is located on a sticker on the bottom of the hardware.

Filler panels will reside in the empty slots.

322 Quick Start Guide

BreakIn 12 Data Sheet

527E User’s Guide

Tools Required:

#2 Phillips-head screwdriver

Top Cover Removal:

Ensure that the 528E is disconnected from the AC power source.

Remove two 6-32 x 1/2 inch screws from the top panel and two 6-32 x 1/2 inch screws from each side of the chassis.

Lift the top cover free of the chassis.

Changing The XLR Output Level:

The 528E ships from Symetrix with the XLR output configured for a line level output. If you must have a microphone level output, the following steps lead you through the process of switching the XLR line level output to microphone level (or back to line level).

Remove the top cover according to the steps outlined above.

Locate the XLR output connector.

Find the “Output Level” solder pads J17 and J18 directly behind the XLR connector.

Fill the space between the J17 pads with solder.

Fill the space between the J18 pads with solder.

Locate the two circuit board traces next to J18 marked by the word “Cut”.

Cut these two traces with a small, sharp knife.

Replace the top cover.

Reinstall the 528E into your setup.

Control I/O Quick Start Guide

302 AutoCAD file

With system 8.0 and up the Sound Control Panel can be found in the Apple Extras folder, rather than the Control Panels folder.

Room Combine 788_Quick Start Guide

Many schematics are available in the Symetrix Knowledge Base. Use the search function to find the schematic for the specific product you are interested in.

Jupiter apps are fixed architecture and can not be modified.

1. Check CTL Destination setting in Main menu.

2. Check CTL Offset and Mult in Serial Control Setup and Options menu.

The factory reset button is located just to the left of the device’s Ethernet port. Using a pen or a paper clip, depress this button and continue to hold it down. While doing this, unplug the device, wait about 10 seconds and then plug the device back in… continue to keep the reset button depressed until the device has gone through a “light show,” where all of the LEDs on the device briefly light in sequence.

Once the light show stops (approximately 15 seconds), release the reset button. The device is now returned to  the state it was in when it arrived from the factory.

The main advantage of resetting the device to a factory default state is that it will re-enable DHCP (Dynamic Host Control Protocol) on the device, thereby automatically assigning a reliable and predictable IP address in the 169.x.x.x base.

Tech Tip: Dante Controller Troubleshooting and Logging Instructions

48 kHz.

Via Ethernet or serial.

Ethernet: TCP/IP.

Serial:  Serial data is bundled with CobraNet audio.

The ARC-SWK is a popular wall panel for SymNet systems. Symetrix has been involved in many designs where the LEDs for the ARC-SWK (or ARC-SW4) need to respond in a unique fashion in relation to the buttons they are associated with. In standard modes, the LEDs follow the buttons and will light green or red when the button is pressed or it can toggle on and off when the button is repeatedly pressed.

But what if you want to make the LEDs toggle between green and red? Or what about amber LED indication which can be achieved if the LED red and green state are triggered simultaneously? To achieve this, you have to be aware of a few things…

In the Controller Manager, create an ARC-SWK in the RS-485 Network.

Double-click the ARC-SWK in the menu tree to edit its settings and select the “Switches Tab”.

Fig 1: Controller Manager Window (under the Tools pull-down menu)

Select “Independent Switches” mode in the Switches tab.

Fig 2: Independent Switches Mode

Select “Manually Assign LEDs” in the “Switch LEDs” mode. Now the LED Number pull-down will be activated and you can select each LED for editing. The “Controller Number” assignments for the Green and the Red LEDs can now be set.

Fig 3: Manually Assign LED mode

The Next phase uses the RS-232/485 Output modules. These are located in the Control Modules menu in the SymNet Toolkit (F8 toggles the toolkit on and off).

Fig 4: RS-232/485 Output Module located in: Control Modules> Control Outputs> RS-232/485 Output module

Now let’s look at a design concept where 2 presets are toggled on and off with one button on an ARC wall panel. Below is the module design.
View Image

There is a button that would be linked to the button on the ARC SWK.

There are 2 preset trigger modules and an inverter.

The inverter module allows one preset to be triggered when the button is pressed/on and another when the button is pressed/off.

The RS-232 modules are then used to relay controller number information to the RS-485. Notice they are set to numbers 1 and 2.

These are the same setting as in Fig 3 which shows how the ARC needs to be configured.

Remember the ARC entire site file needs to be downloaded before it will work. The ARC network has a separate download.

Absolutely!

How-to: More than three levels of paging with the Zone Mix 761

Within the offices of Symetrix, we often joke that our all-encompassing banner should actually read ‘Over-engineered by Symetrix’. We take great pride in the design of our products, so much so, that we often subconsciously overdo things — just a touch. It’s all for the better in the end, reinforcing our commitment to produce extremely high value, robust and affordable products for audio professionals.

As we’ve come to find out, the Zone Mix 761 is no exception. It is advertised as having three levels of paging plus emergency page and background music. However, it is possible to get four, and even five, levels of paging if you do not require the emergency page and/or wish to forego background music in a zone.

For up to four levels of priority paging plus one BGM (background music) source, you can use the Program 1 and Program 2 inputs for each zone as the lowest two paging levels (lowest of all is the BGM).

1.For a given zone, assign your BGM as the source for Program 1.

2. Select your lowest priority page mic as the source for Program 2.

3. Adjust the Ducker Threshold, Depth and Hold as necessary.

4. Set Page mics 2-4 as the sources for Page Stations 1-3.

5. Set the Page Station Priority to Low, Med and High, respectively, for Page Stations 1-3.

6. That’s it! 

It is also possible to get five levels of paging. If you forego BGM in a zone, you can use the Program 1 source as your fifth paging source (lowest priority). Note that an external microphone preamplifier, such as the Symetrix 302 Dual Microphone Preamplifier, is required in order to connect microphones to the Audio Media inputs of the Zone Mix 761.

But why stop there? You can expand even further on this configuration because the Symetrix 302 is a dual microphone preamplifier, why not use that 2nd channel to feed the next Audio Media input on the 760 so you can have a unique lowest level paging source for another zone?

Clever Use of Dynamic Side-chains Creates a “DJ Tamer” This tech tip is more of a featured application. The “DJ Tamer” linked below is no more than a clever use of the side-chain inputs on a few of the standard dynamics modules found in SymNet Designer.

The DJ Tamer works by tricking a DJ to stay within a predetermined gain range, allowing him/her to push their gain up to a certain point. After that point, his/her gain will be automatically attenuated. The DJ should then be able to figure out the point of maximum gain (allowed by the system installer) and remain there, thus saving your precious sound system from overload.

The Site File linked below contains text notes for setup. A Super-module which can be exported for use in other Site Files is also embedded within the Site File.

DJ Tamer.sym

302 User’s Guide

AESx4 Schematics

Tech Tip: Programming ARC Controlled Source Select for Even Number Channels in Jupiter

If you have successfully completed the Connection Wizard but when attempting to ‘Go On-line’ with hardware you receive a ‘Connection Error’ message, then it is possible that proxy server settings are enabled on your computer and are preventing network communications with your Symetrix device.

Wireless cards may also prevent connection and should be disabled.

To disable the proxy server settings on your computer, or specify the IP address of your Symetrix device as an exception that will not use the proxy server:

Click the Windows Start Menu and choose Control Panel.

Open Internet Options.

Click on the Connections tab.

Click on LAN settings.

Un-check “Use a proxy server for your LAN” or click on Advanced and enter the IP address of your device in the Exceptions field.

Note: Instructions assume Windows XP Professional. The steps and may vary slightly for other Windows operating systems.

ADA8824 (ADAT) AutoCAD file

The PS-3 power supply can be purchased factory direct. Contact sales@symetrix.co.

About 10mA per input. Each input supply is current limited so a short in one input will not adversely affect other inputs.

0.8 mS at 48 kHz or 0.4 mS at 96 kHz.

Yes, the Edge does have local GPIO so the xControl is not needed in most cases.  The Edge frame has 8 analog control ports (8 pots or 16 switches) and 8 Logic Outputs.

ARC firmware is managed in Designer in the Controller Manager.

Tools > Controller Manager.

ARC-2 AutoCAD file

Tech Tip: Solus 16

Tech Tip: Jupiter v. 3.0 Software New and Improved Features

The Quick Start Guide for the Control I/O Control Interface can be found below.

Control I/O Quick Start Guide

532E Flow Chart

305 AutoCAD file

55xE Schematics

421 Schematics

Micro video: How to use Attero Tech Dante endpoints with Symetrix open architecture Dante scalable DSP in Composer software.

No.  IP settings are static and user specified.

All known surviving Windows drivers for the PCI24 PCI Computer I/O Card can be found below.

Note: These drivers were never tested or certified for use with any Windows version beyond 9x (Windows 95, 98, etc.). Windows NT type drivers (Windows NT, 2000, XP, etc.) were never developed, nor will they be.

PCI24 Driver for Windows 9x v1.02

Yes.

GENx6 Schematics

303 AutoCAD file

544 User’s Guide

Yes.

Tip: only the Master unit needs to have the proper baud rate set as determined by DIP switch number 1.

PCI24 User’s Guide

610 Schematics

Yes, although custom wiring is required. You would do this by wiring to the contact closure and ground pins on the back of both units in parallel, and then wiring the remote LED indicator pins from just one of the units. The units can not and will not be in perfect sync (start and exit build times), however, the dump, cough, start and exit functions will be triggered at the same time on both units from one remote.

Yes.  With the release of the Jupiter 2.0 software, the ARC-WEB makes control from a mobile device or web browser possible.

402 Flow Chart

Many digital devices now support external clocking. Generally, if the unit has a digital output, it will probably have clock input and output connectors. The most common format uses a BNC type connector (tall, silver barrel on the chassis, twist-lock connector in the cable). This format calls for a special Word Clock cable. You’ll find this connection (external clock input) on digital consoles, DAT machines, CD-Rs, sound cards with digital I/O, processors, and of course, A/D converters.

CobraLink AutoCAD file

527E Schematics

422 User’s Guide

Yes. Download AutoCAD / DWG files in the Symetrix Knowledge Base. Use the search function to find the AutoCAD files for the specific product you are interested in.

 Dante Via will appear as both ASIO and WDM drivers on a Windows PC.

RS-232 is a standardized protocol for serial communication.  Some Symetrix devices talk to 3rd party controllers on an RS-232 network using simple ASCI control strings.

ADA1000 Data Sheet

1. Check your RS-232 serial cable. It should be a straight-through standard 232 cable.
2. Check the DIP switches on the back of the 322. For a single unit at address 1, only switch 1 should be up. All others should be down.
3. Make sure the 232 cable is firmly connected between your PC’s serial port and the 322’s front panel 232 input.
4. Power the unit on.
5. Open the 322 Designer software.
6. Under the File->Preferences menu, make sure you have the correct serial port selected. If you do not know which COM ports are available on your computer, check the Windows Device Manager.
7. Finally, press the Online button and choose DOWNLOAD design to units from CURRENT site file.
8. If that still doesn’t help, double check that the serial port on your PC is actually working correctly. Try to communicate with another unit of some kind. Try another serial port if you have one. Make sure that no other software is running that may be using the serial port. And finally, try another PC entirely.

No, the xOut 12 output mutes can only be adjusted when using SymNet Composer.

The design of the TI-101 limits its dependable use to standard central office lines. Installing an analog adapter or analog circuit card in the system might be a solution. It is your only choice if the telephone system digitizes the audio. Using this mode of operation, install the hybrid and a single line telephone on the analog extension. Answer incoming calls on the regular system and transfer them to the analog extension.

To assure that you get the right equipment, tell your phone installer that you want a fax machine on that extension. If a fax machine will operate on a line, a telephone hybrid will also. Your phone installer will not understand what you need if you talk to him about a “phone hybrid”. He will understand the requirements for a fax machine.

9022 Audio Workplace

This is normally accomplished by the hardware/software connected to the AES or Light Pipe connections. For example with an ADAT connected to the optical in/out, the ADAT will make the connection between the A/D and D/A and determine if the analogue output signal(s) are derived from either the source (A/D) or from the tape.

460 Data Sheet

No.

A Full Line SymNet Product Catalog complete with specifications can be found below. Additional installation information and/or specifications may be found in each product’s Quick Start Guide (if applicable).

SymNet Full Line Product Catalog (EN)

528E User’s Guide

Deuce 722 AutoCAD file

The 420 is ideally suited to headphone distribution systems. There are two basic strategies involved in making a loud headphone system:

1. If you have low impedance phones, then you need high current capability to make them loud. This translates to a modest 8 Ohm power rating, like 20 watts.

2. If you have high impedance phones, then you need high voltage capability to make them loud. This translates to a moderate 8 Ohm power rating, like 100 watts

Tech Tip: How to setup Microsoft Lync with Dante Virtual Soundcard in a SymNet Conferencing System

While the 610 is building delay, the frequency response is down 1 dB at 6 kHz, 2 dB at 8 kHz and 3.5 dB at 10 kHz. Once the 610 builds its 7.5 second delay the frequency response is flat (within 1 dB) between 20 Hz and 14 kHz.

304 AutoCAD file

Yes. All SymNet 8×8 DSP, 8 In and BreakIn 12 units’ with analog audio inputs are equipped with software controlled mic/line inputs. In the 8×8 and 8in, digitally controlled precision analog attenuators are part of the analog input stages. Adjustments made to the input gain block in SymNet Designer actually trim the level of analog signal being sent to the A/D converter – allowing you to maximize the dynamic range performance of the SymNet hardware. On the BreakIn12, software controls the coarse gain levels of the mic preamp and fine trim is done with DSP modules in SymNet Designer.

Tech Tip: Running Windows on a Mac

Push the MIC/LINE switch IN.
Put the -15 PAD switch in the NORM position (OUT).
Set the OUTPUT LEVEL control at “0”, the 12 o’clock position.
Set the MIC GAIN control to achieve peaks of “0” dB on the output meter when speaking into the microphone.
Set the De-ess FREQUENCY control to 3 o’clock.
Set the De-ess THRESHOLD control to “0”.
Push the DE-ESS switch IN.
Set the EXP THRES control to “-25” (12 o’clock).
Set the COMP THRES control to “-10” (12 o’clock).
Set the COMP RATIO control to “2” (12 o’clock).
Push the EXP/COMP switch IN.
Set the Low EQ FREQUENCY control to 11 o’clock.
Set the Low EQ BANDWIDTH control to 11 o’clock.
Set the Low EQ CUT/BOOST control to 2 o’clock.
Set the Mid EQ FREQUENCY control to 8 o’clock.
Set the Mid EQ BANDWIDTH control to 11 o’clock.
Set the Mid EQ CUT/BOOST control to 11 o’clock.
Set the High EQ FREQUENCY control to 10 o’clock.
Set the High EQ BANDWIDTH control to 2 o’clock).
Set the High EQ CUT/BOOST control to 2 o’clock.
Push the EQ IN/OUT switch IN.
Set the Output Level GAIN (dB) control to “0” (12 o’clock).
Push the VOICE SYMMETRY switch IN.

2, 3, 5, straight-through.

We are aware of a small problem with the 6200 Designer software that, under certain (though uncommon) circumstances, results in dropping offline when the 6200 hardware is connected via Ethernet.

The two scenarios under which we are able to duplicate this problem are:

Network saturation (for example, CobraNet traffic):
By sending a large volume data such as broadcast CobraNet audio (multicast bundles) onto the same subnet as the 6200 and PC, we were able to make the unit drop off-line within a few minutes.

Using a repeater hub and deliberately adding network traffic:
Using a hub, it is possible to flood the 10 Mbit Ethernet port on the 6200 with more data than it can handle. We found we could force it to drop offline by one of the following methods: copying a large file from a network server to the PC running 6200 Designer; or by opening a remote desktop connection to the PC running 6200 Desginer (sending data-intensive screen updates); and using Windows Update utility while starting a transfer.

Most Ethernet “hubs” today are actually switches. The difference between a repeater hub and a switch is that a repeater hub sends traffic received at one port out to all other ports, whereas a hub intelligently looks at who the packet is intended for and sends it out to only the appropriate port(s). This is important because with a repeater hub, it is possible to have a collision that subsequently requires a retry. This will not occur when using a switch. (It is actually quite difficult to buy a repeater hub today, since switches are a superior technology and are replacing hubs in most manufacturers’ product lines.)

1. Check settings on output Compressor or Limiter.

2. Check OUTPUT LEDs for illuminated COMP LED.

3. Check ratio settings; they may be set too high.

4. Check settings for Compression Makeup Gain; it may be too low.

5. Check if Compress Threshold is set too low.

The outputs are parallel, but for the inputs you must select either analog or digital.

100 meters.  Longer distances can be achieved using fiber.

Tech Tip: Multiple Site SymNet Systems – Divide and Conquer

After establishing connection between Designer and the hardware, go to the Hardware menu > Upgrade Firmware/Hardware Settings.  Choose either Auto Upgrade to automatically upgrade all units in the system, or manually upgrade the firmware components (FPGA, Microprocessor) per unit.

581E AutoCAD file

During calibration, the 572 requires continuous paging or music signal at its HOUSE or MUSIC Line Inputs or at the PAGE MIC input. If the MUSIC/PAGE ERROR LED flashes, it means that the calibration was unsuccessful, because there was not enough signal present at the input(s).

1. Make sure that OPTIONS dip switch “A” is in the “DOWN” position.
2. Check that paging or music signals are being generated continuously and that they are at an appropriate level, i.e. line level (0dB) for the HOUSE or MUSIC Line Inputs, and mic level (-40dB) for the PAGE MIC input.
3. Make sure that these signals are actually reaching the desired 572 input (check your cables).
4. If you are applying signal to the PAGE MIC input, check that the PAGE MIC trimpot has been turned clockwise. If this trimpot is turned only part of the way to the full clockwise position, and the MUSIC/PAGE ERROR LED flashes when you attempt a calibration, try turning the PAGE MIC trimpot completely clockwise.

2m_v1202.exe

With the phantom power switched on and no microphone connected, the 528E will provide phantom voltage of about 48 volts measured between either pins #2 or #3 and ground (pin #1, of the input connector is ground).
With the phantom power switched on and an active microphone connected, the voltage of the 528E’s phantom power supply will typically be between 34 and 38 volts.

8824 Mother Board

8824 Input Board

8824 Display Board

ADAT Interface Board

A232 Interface Board

Sonic Interface Board

301 User’s Guide

Processing and routing capabilities vary greatly per design and hardware being used.  Each module block indicates its DSP usage.  Total usage is viewed in Designer or Composer below the Tool-kit on the bottom left of the screen.

No, both ports can receive incoming commands, but they can also be used to send data, including both feedback and custom RS-232 strings.

Mac OS 7.1 thru 9.1, also the application requires OMS (Opcode Music System) version 2.X or higher. The latest version of the ADA8824 Config application program is 2.0. (check in “about” under the Apple menu for the version number).

Multicast is very efficient for one-to-many signal distribution, such as front-of-house to many amplifiers in a stadium. With multicast, a single stream of network packets is transmitted by the source and the packets are replicated by the network switches as they travel through the network. In networks that do not support controlled distribution of multicast (a common case), the multicast packets carrying the audio channels will flood throughout the network. Dante devices support IGMP snooping which avoids flooding and delivers the multicast audio packets only to devices that have requested those channels. For point-to-point connections between two Dante devices, multicast is not useful and is not recommended.

There are no current plans to support AVB for the Dante Virtual Soundcard.

No, but when the network is heavily loaded (e.g. with many audio channels or other traffic), additional QoS configuration may improve performance.

Dante licensees are able to configure the options that their product support. If a product does not support a specific feature, you should contact the manufacturer to determine the reason.

As of December 3, 1998

The PCI24 is supported using Mac Operating Systems:
7.5.5
7.6.1
8.0
8.1
The NB24 is supported using Mac Operating Systems:
7.5.1
7.5.3
7.5.5
Using an unsupported OS such as *Mac O/S 8.5 or beta OS may result in unpredictable results.

*The PCI24 & NB24 are not currently supported using Mac O/S 8.5 & above as of 12/03/98

Please refer to the documentation included with your digital audio software to determine the compatibility of your software.

Phantom power derives its name from its invisibility to audio signals, even though the microphone cable carries both phantom power (as direct current) and audio signals (as alternating current). Specifically, the term phantom power means a positive DC voltage sent to the microphone on both audio leads, through current-limiting resistors which also serve to isolate the audio leads from one another. The front panel phantom power button applies phantom power via pins 2 and 3 of the mic input XLR connectors.

Micro video: How to use Stewart Audio amplifiers with SymNet open architecture Dante scalable DSP in Composer software.

No.

Tech Tip: xControl – Flexible External Control Expansion

Tech Tip: 761

301 Flow Chart

In SymNet Designer 9.1 and later it is possible to control multiple IP equipped SymNet units over the Internet (wide area network, or WAN).  Multiple devices can be accessed from a single external IP address.  This is accomplished by using unique port numbers for each device.

To configure WAN communication for your system open the Help files contained within the SymNet Designer software and perform a search for “WAN” or see the chapter entitled “Menu Bar – File – Preferences.”

TI-101 Schematic

522 Schematics

Yes, the GENx6 / GENx6-96 can synthesize a Word Clock or Superclock output derived from the Word Clock, Superclock or AES input.

The GENx192 can only generate a Word Clock signal from an AES signal. Superclock was not included on the GENx192 since recent Digidesign gear does not have Superclock.

506E Data Sheet

The requirements for development of a custom app are very difficult to pass.  Nonetheless, if you have an idea for a Jupiter app you can discuss it with a support engineer by contacting support@symetrix.co.

533E User’s Guide

When controlling amplifiers larger than 200 watts (8-ohms), you must use an external DPDT relay. The 372 SPL Computer’s internal relay cannot handle more than 8-amps of load current. The recommended maximum amplifier wattages are as follows: 300 watts at 70V, 200 watts at 8-ohms, and 100 watts at 4-ohms. The 24-volt version of the Potter & Brumfield PRD11DGO works well. Its DPDT contacts are rated at 30 amps.

Tech Tip: Crestron Symetrix Dialer Example

440 User’s Guide

420 Schematics

6100 User’s Guide

Express AutoCAD files

531E and 532E User’s Guide

1. Check settings on output Compressor or Limiter.

2. Check OUTPUT LEDs for illuminated COMP LED.

3. Check ratio settings; they may be set too high.

4. Check settings for Compression Makeup Gain; it may be too low.

5. Check if Compress Threshold is set too low.

Did you know SymNet Designer 9.1 or later can access multiple SymNet units over the Internet?  Find out more in this Tech Tip:

Tech_Tip: WAN Access for SymNet Systems

306 Schematics

572 User’s Guide

Check cables and connections to see if:

1. Outputs are driving inputs and inputs are fed from outputs.

2. Signal from the source(s) is getting to the 460.

3. The signal chain after the 460 is functioning.

4. Check if the LCD display is illuminated.

5. If signal is present, and the downstream system is operative, check the level settings at inputs and outputs to ensure that they are not muted or attenuated sufficiently to make the 460 appear to not be functioning.

501 Schematics

MS-1 Sense Microphone Quick Start Guide

GENx6 Data Sheet

There is a known bug in 6200 Designer where after configuring the Hardware Settings (found under the Unit menu in 6200 Designer) and then clicking the done button, the settings are not saved in the unit. The work around for this bug is quite simple: Click the Windows Close Box (the “X”) in the upper right hand corner of the dialog instead of clicking the “Done” button. This will write the hardware settings to the unit.

371 Data Sheet

Tech Tip: Dante Redundancy

Zone Mix 761 AutoCAD file

628 User’s Guide

Retrieve the units serial number then contact Symetrix Support at support@symetrix.co or call +1 425 778 7728.

ADA1000 Schematics

Host control (via the Integrator Series software applications) is over Ethernet.

3rd-party control (AMX and Crestron type systems) may also interface over Ethernet, or by RS-232 on certain Integrator Series products (such as Zone Mix 760’s shipped after January 1, 2008) and the Automix Matrix 780.

The Integrator Series products use the same “RS-232” ASCII control protocol SymNet (as of Designer version 7.0) uses encapsulated into UDP packets. This is quickly becoming the preferred control method in the industry as it flattens out the control system into a true network. No more point-to-point comms, multiple serial cards, or distance limitations. The bonus here is, if the control system programmer is already familiar with SymNet, there is no learning curve!

The Control Protocol for the Integrator Series products can be downloaded here.

Crestron modules for the Zone Mix 760 are available here.

For additional reference, the SymNet Control Protocol can be found here.

50 ft. for plastic type fiber and over a mile for glass fiber cable.

3 settings are possible.

1 – 1/3ms

2 – 2/3ms

5 – 1/3ms

All CobraNet equipped units must be set to the same latency.

Check input signal levels, and level control settings. Check gain settings on upstream equipment. Is the input signal already noisy?

522 User’s Guide

No. MIDI can only be used to select programs.

602 User’s Guide

Tech Tip: Green Ethernet / IEEE Protocol / Energy-Efficient Ethernet

No, Dante Controller is not able to adjust any audio related settings in a xOut 12.

Automix Matrix 780 Quick Start Guide

No.

Tech Tip: Recommendations for Large Dante Networks

Automix Matrix 780 v1.2.1.8 Software

Yes.  There are templates installed with Designer, and there are templates based on the Jupiter app library available at www.symetrix.co.

RM-3 and FP-3 Installation Guide

In an ideal world, yes. You cable the system up with equal length cables to avoid any delays in getting the clock signal to the target devices. Using mismatched cables could potentially negate the benefits of setting up a central clock system.

Word Clock cables should be kept as short as possible, not to exceed 15 feet.

External equipment should have no problems syncing to the 8824 AES outputs – they are all phase aligned (unlike some equipment), and as long as they are receiving a good clock they will work. If not setup properly then it is possible they won’t work – i.e. if the 8824 AES outputs are set to get data (and hence clock) from the ADAT (optical) inputs, and there is no ADAT input, then its not going to work.

The input stage of an analog control input of a SymNet device will clamp on an input exceeding +5.5V.  Anything above +5.5V will draw excessive current (the amount depending on the output resistance of the device supplying the current) and could possibly damage the input stage.  Keep analog control input current to below +5.5V.

322_v102.exe

Tech Tip: SPL Computers

Place an outside call to someone. Once on the line, have them put the telephone handset down in a quiet place. Connect pink noise, white noise or simply music to the HOST INPUT. Listen, or meter, the CALLER OUTPUT and adjust the COARSE NULL for a minimum of the noise or music in the caller output. Repeat the adjustment for both the LF (low frequency) and HF (high frequency) nulls.

All known surviving Mac OS drivers for the PCI24 PCI Computer I/O Card can be found below.

Note: These drivers were never tested or certified for use with any Mac OS version beyond 8.5. Mac OS X drivers were never developed, nor will they be.

PCI24 Driver for Mac OS (<8.5) v1.06 – A

PCI24 Driver for Mac OS (<8.5) v1.08 – A

PCI24 Driver for Mac OS (<8.5) v1.09 – A

PCI24 Driver for Mac OS (<8.5) v1.09 – D

PCI24 Driver for Mac OS (<8.5) v1.08

PCI24 Driver for Mac OS (<8.5) v1.02c

PCI24 Driver for Mac OS (<8.5) v1.06 – S

308 Schematics

SynAudCon: 5-Minute Gain Structure Video

The PCI24 audio card needs a software interface or driver to communicate with your audio application. Applications such as Cubase VST use an ASIO interface in place of the Macintosh Sound Manager. ASIO (Audio Stream In/Out) is a VST software interface for input/output of digital audio via audio cards. Please refer to the documentation included with your digital audio software to determine the proper driver/software combination (i.e. ASIO, Sound Manager, etc.). Be sure to check the version of your application as some software developers are changing from the Sound Manager interface to ASIO. The following is a sample of Lucid drivers/extensions used with popular digital audio production applications. Go to the download area at the bottom of this section for a list of the latest available drivers.

NB24 Driver/Software v1.0 – Deck

NB24 Driver/Software v1.01

NB24 Driver/Software v1.04 – Peak

Tech Tip: Managing Multicast Dante Flows on a Network using IGMP Snooping

SX-208 Schematic Rev. 1B03

SX-208 Schematic Rev. 1C00

SymNet Remote Terminal is a UDP terminal test application for testing Ethernet-based control for Symetrix products.

SymNet Remote Terminal.zip

In both AES/EBU and SPDIF the word clock is embedded into the digital audio, so the digital input card will synch to the sample rate of the incoming signal.

You can put “T” splitters in, but due to the reflections and increased jitter this may defeat the purpose for having an external clock. Ultimately each device with a clock input should have its own direct connection to a clock output.

0.7 mS at 48 kHz or 0.35 mS at 96 kHz.

565E Flow Chart

Tech Tip: Understanding Class C Subnet Masking

After a lightning strike, flood, nuclear blast, or other catastrophic disturbance, the 371 may become inoperative if the data stored in its EEPROM memory has been corrupted. The 371 can be returned to its factory default state by performing a master reset. To do this:

1. Unplug AC power
2. Press and hold in the NEXT and EXIT buttons.
3. Reconnect AC power.
4. Let go of the NEXT and EXIT buttons.
5. Press and release EXIT three times.
6. Now the LCD screen will display “EEPROM defaults restored” followed by the software version number. After doing this, all previous setup and calibration data will have been lost and must be re-entered as if it were a brand-new installation.

322 AutoCAD file

Room Combine 788 Data Sheet

421m User’s Guide

Yes, all ARCs are supported by Jupiter.

Dante Controller can be used for routing audio only, while the level of 3rd party integration achieved in SymNet Composer allows both audio routing and full control (at both design time and in real time) of all adjustable parameters for all interoperable products. One GUI, full control of all products.

This is the expected behavior. A computer or other network device will continue to ask for a DHCP address in case the lack of a DHCP server.

No.

Yes.

Yes.

Dante Via is expected to be available in Q1 of 2015.It will be sold on Audinate’s website when it is ready for commercial release. Dante Via final pricing has not yet been finalized.

IGMP Snooping settings are different for every manufacturer. I would suggest working with a network admin with specific experience or training on the particular brand or model of the switch. However, IGMP Snooping is not required for Dante, it is a network management tool that can be leveraged to optimize the network.

Solid State Logic has a product on the market that is an SDI to Dante de-embedder.

Dante Via is a separate product from Dante Virtual Soundcard, but it provides much of the same functionality, with the addition of more features.

Dante Via is an application that networks, routes and monitors all of your audio streams from your computer. It connects and combines internal and external microphones, speakers, applications and audio interfaces to each other and to the Dante network.

Unlike today’s world where your computer applications are locked and peripheral audio devices are limited to the short cables, Dante Via combines and connects synchronized audio to anywhere from anywhere over a standard IT network.

We are currently working at upgrading Dante Controller and Dante Virtual Soundcard to support Yosemite. It will be release as soon as all issues are completely resolved.

Thanks for the input for the feature request. We will pass this on to Product Management for consideration.

You can do this in SymNet Composer for any Dante channels routed through Symetrix hardware. You could also export them out through SymVue to be viewed on any PC with the SymVue application installed. The user with SymVue would only see the meters or have control of what you give them.

The PPM in clock health monitoring shows the offset from the center frequency of the device’s own clock to that of the Dante network master clock. It is unrelated to latency.

Dante devices are monitored by Dante Controller to establish the status of their clock synchronization with the Dante network master clock. There are two levels of monitoring: ‘passive’ and ‘active’. In passive mode, Dante Controller will report if a clock loses sync (or regains sync) with the master clock. In active mode, Dante Controller will also report if a clock is showing signs of instability. If a device clock is significantly unstable, it can lose sync with the master clock, which will result in the device being automatically muted.

Up-to-date brooklyn firmware is REQUIRED for this feature to work.

Symetrix Composer-based products will work with any other Dante product. We also support deeper integration and control for specific products from the following manufacturers:

• Ashly
• Attero Tech
• Audinate
• Audio-Technica
• CLOCKAUDIO
• Panasonic
• Powersoft
• Shure
• Stuart Audio
• Visionary Solutions

Network support for carrying the data to control adjustable parameters of any Dante-enabled device is already supported. Exposing this control to end users is the responsibility of the manufacturers of Dante equipment. In general, manufacturers will provide their own GUI software to adjust controllable parameters on their own products. The goal that Symetrix, Attero Tech, Stewart Audio, and Audio Technica have is to make control of all manufacturers’ products available in one GUI – in this case SymNet Composer. One GUI, full control of all products.

Thank you for your product improvement idea. We will put this into the product management queue.

Dante Controller and Dante Virtual Soundcard are available for both Mac and Windows.

Simple answer: yes, it is possible. Latency is configured per receiver and is not required to be a single value for the whole network. You can set the receive latency on the amplifiers to 1ms and the latency on 1Gbps devices to lower than 1ms.

We recommend using the new Dante Controller latency monitoring feature to confirm that it is safe to lower the latency in your 1Gbps network and/or to verify your latency headroom when you have done so.

A suggested approach is to use the Dante Controller latency monitoring feature to verify adequate network latency headroom and tune network latency. When designing a network, use of gigabit ethernet links and switches is recommended to reduce latency.

Unfortunately, at this time there is no Linux version of the Dante software.

Dante Via intra- computer routing will have some latency, but the actual value is not yet determined.

Dante has it’s own control and status protocols to optimize interoperability with all Dante enabled products. Dante licensees do create their own control interfaces that integrate with third party control protocols.

There are very few products available that require they be the clock master on a Dante network in order to properly function. In all cases, we encourage the manufacturers to enhance their products so that they allow the maximum flexibility in designing a system. It is never in the manufacturer’s interest to deliberately create a product lacking features that limit its functionality, or ability to work with other manufacturers.

There are several Dante-MADI bridge products that would allow you to sync a Dante network to a MADI clock, or vice-versa.

There is not currently a user-level control in Dante Controller, but we are continually developing new features to enhance Dante as a solution.  However, there are several widely used network security standards that can be used to secure a Dante network.

There are at least three options for converting analog audio at a local plate to Dante. You can use a product like the Attero Tech unDX2IO or unD3IO 2-gang Dante wall plates. These devices are PoE powered and move analog audio onto the Dante network right at the wall plate – removing the need for analog wiring in the wall. If this is not possible, analog to Dante interfaces like the Stewart Audio NetAV I/O or the Attero Tech unDIO2x2 or unD4I can often be located in a wall box to make the analog to Dante transition and still minimize analog wiring in the walls. Finally, if analog wiring in the walls cannot be avoided, Attero Tech, Stewart Audio, and Symetrix have a number of analog to Dante I/O interfaces in a variety of channel counts for this purpose. You can also use the Audio-Technica Dante-enabled microphones in some applications and eliminate the wall plate altogether.  Audio-Technica  just released the ATND8677 microphone base (not introduced at the time of this example project) which is a great way to get a gooseneck microphone directly on the network.

Calrec is a Dante licensee.

There is always some multicast traffic in a Dante network, for discovery, clock synchronization, and status updates. Whether the audio is transported via multicast is a user setting in Dante Controller.

All the subscriptions that were in place before the power down will be restored with no user intervention required. Dante end-points store all of their settings, including audio routing information locally on the end-point.

We have demonstrated video over Dante at InfoComm 2012.

Savings come from being able to use the best-in-class targeted device for the application, rather than being forced to develop a system solution based on a single manufacturer’s product offering. Savings also come from minimizing analog wiring infrastructure in favor of CAT5/6. We have found considerable cost savings using Dante for audio end points, especially when using logic I/O. The savings start with using CAT5/6, no costly audio snakes and termination costs, extra conductors for logic I/O and connecting all of the audio and logic I/O virtually in the design software. Not to mention the cost of drilling floor for snake wire, or using RF microphones because wiring to the table is impossible.

SymNet Composer can create the subscriptions which is basically what is done in Dante Controller on the routing page. We also add control, setup and monitoring functionality as provided by various manufactures which can’t be done in Dante Controller. An example would be setting the preamp gain and turning on the phantom power for an input on the AtteroTech unDIO2x2 or in the case of the Shure MX Dante Wireless mics we can also monitor things like RF signal strength, battery life, charge state, mic type and whether it is active plus multiple other things.

In most cases, Dante devices place four channels in a single flow. If you are manually patching a device, Dante will add four consecutive patches to a single flow (e.g. 1,2,3,4 then 5,6,7,8 then 9,10,11,12, etc.). Once a flow has been created, Dante will not delete the flow until all channels in the flow have been re-patched. So, if you were to patch as above, you would use three flows for 12 channels. But if you un-patched 2,3,4 and 6,7,8 and 10,11,12, you would still be using three flows, but for only three channels. If you continued to patch channels this way, you could run out of flows quickly By resetting the Dante device, you also allow it to re-organize the channels into fewer flows, and free up more flows for patching.

Dante Virtual Soundcard is a software application that works on Macs or PCs that acts as a soundcard. It allows you to access applications like DAWs, sound effects, iTunes, or Skype and connect to the Dante Network.

In the next week or two we will be releasing SymNet Composer 3.0 and adding full support for the Audio-Technica and Shure Dante mics. Both of them have a push to talk button that is fully assignable within our software and can be used to issue a command, trigger a preset, or pretty much anything else you would want to do with it. You can also program the LEDs on the mic to indicate various different states.

The preset file is an easy to understand, plain XML file format. You can open it in your plain text editor of choice.

I think there are two questions here. The first is whether Dante audio routing can be controlled dynamically from 3rd party controllers like Crestron. While this is not possible directly, Attero Tech has a product called the CommandHub that can act as a “proxy” between a Crestron and a Dante network to allow audio routing changes “on the fly”. The second question is whether other controllable aspects of Dante-enabled products can be controlled by Crestron, and the answer here is yes – either directly or through a CommadHub.

Based on current market feedback, AES support is a higher priority as there are requirements for Layer 3 and the importance if working with standardized network switches. There are no immediate plans in the near future for support of AVB.

Yes. We chose to use one of the Symetrix processors as the master clock. This was easily set within Dante Controller.

SymNet Composer.

This is typically caused by multicast traffic being filtered or blocked between to parts of the network. When this happens, the two parts of the network cannot “see” the clocks from the other part, and two master clocks are elected.

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