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Knowledge Base > Discontinued Products > 8×8 DSP

I receive a ‘Component transfer error’ when attempting to uninstall SymNet Designer 9.0 or higher.

If you have installed multiple versions of SymNet Designer using the ‘Repair’ option, there is a possibility the uninstall utility will encounter difficulties when trying to remove all associated files.

Start the uninstall process again from the Control Panel using Add or Remove Programs (XP)/Uninstall or change a program (Vista).  If the error is encountered, repeat uninstall process until the utility completes without error.

Verify uninstall by making sure the following folders were removed:

Registry entry:  HKEY_CURRENT_USERSoftwareSymetrixSymNet Designer 9.0

In My Documents:  My DocumentsSymNet Designer 9.0

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