MOUNTLAKE TERRACE, WA — Symetrix is proud to announce that they have been recognized by System Contractor News for their commitment to customer service and training. Yet again, Symetrix received not one, but two Stellar Service Awards.
Symetrix was honored with the 2020 Platinum Stellar Service Award for “The Number You Have On Autodial” (Best Tech Support), in recognition of the company’s continued dedication to providing customers with exemplary technical support.
The Symetrix Technical Support team is comprised of industry veterans with 30 years combined Symetrix experience, over 100 years combined audio experience, and decades of experience in customer service and networking. They are analytical problem solvers who provide the highest caliber of technical support and go above and beyond the call of duty to assist their customers. They are passionate about all things audio and love the opportunity to share that with their customers.
Symetrix has also earned this year’s “Sales Support You Can Believe In” (Best Sales Operation) Gold award for excellence in sales and after-sales support.
From pre-sales to smooth order entry and fulfillment, the Symetrix Sales team is fast, knowledgeable, and fun. Whether you call one of their regional managers, special projects consultant, or inside sales they connect you to product answers fast. When you call or e-mail, they personally answer, and do everything in their power to get gear in your hands quickly and reliably. They’re dedicated to delivering a phenomenal customer experience through flawless execution.
Systems Contractor News Stellar Service Awards acknowledge excellence in customer care and satisfaction in the professional AV industry. Winners are selected based on readers’ votes and are further vetted by a panel of professional integrator and consultant judges. As its multiple Stellar Service Awards indicate, Symetrix has long been an industry leader in sales and customer support, backing its products with expertise in product selection and specification assistance, system design proofing, site file programming, and a wide range of additional services.
The complete list of Stellar Service Award winners is available at: https://www.avnetwork.com/news/scn-announces-2020-stellar-service-award-winners