Seattle, WA USA:
Symetrix, creators of high-performance digital signal processing solutions, has once again been awarded two Stellar Service Awards for technical and sales support. This marks the third year in a row Symetrix has been lauded for their commitment to customer service and technical support.
This year’s Platinum award for Sales Support You Can Believe In (Best Sales Operation) was presented to Symetrix for excellence in sales and after-sales support, an auspicious following to last year’s Gold award in the same category.
Symetrix was also presented with the 2017 Gold Stellar Service Award for The Number You Have On Autodial (Best Tech Support), marking the third year in a row the company has been recognized for their continued dedication to providing their customers with the most exemplary technical support available.
Now in their fourth year, the Stellar Service Awards were established by Systems Contractor News to acknowledge excellence in customer care and satisfaction in the professional AV industry. Winners are selected based on readers’ votes, and further vetted by a panel of professional integrator and consultant judges.
Symetrix has long been an industry leader in customer support, backing their products with expertise in product selection and specification assistance, system design proofing, site file programming, and a wide range of additional services.
“It’s truly an honor and a privilege to be recognized once again this year with not just one, but two of these prestigious Stellar Service Awards,” remarked Ashley Kay, Director of Technical Resources. “Symetrix has always maintained the highest standard in supporting and standing behind our products. We see the results in our customers’ successes, and the acknowledgement of the professional AV integrator community we serve is the ultimate reward.”