If I use multiple ARC-WEB Dialers can I password protect each one separately?
Each ARC-WEB Dialer instance may be protected with a unique username/password.
: ARC-WEB
Can I have separate volume and mute controls for each Appearance on each line of the VoIP card with the ARC-WEB Dialer?
Each ARC-WEB Dialer instance controls two lines, two assignable volumes and mutes per line, 20 speed dial locations shared between lines, and 8 presets shared between lines.
I am using the ARC-WEB Dialer but I have no volume or mute controls?
Each volume and mute control needs to be individually enabled. In the "Edit ARC-WEB Dialer" window each menu item is listed. Select the desired menu item and then click the "Edit" button. This will open an edit window for that…
Can I resize the ARC-WEB Dialer to fit my screen resolution?
ARC-WEB and ARC-WEB Dialer will adjust to the device’s screen size and present a small screen (phone) or large screen (tablet / desktop) interface as appropriate. The minimum display size supported is 240x320 (640x960 Retina) pixels. It is recommended to…
Can I program/change and recall Speed Dial names and numbers from the ARC-WEB Dialer?
Speed dial names and numbers can be programed and/or changed using the ARC-WEB Dialer. Simply click on the name and number you want to program and/or change. To trigger or dial the Speed Dial, select the Speed Dial number (1-20)…
If I have multiple DSP’s with multiple phone cards in the same site file, can I still use the ARC-WEB Dialer?
For each phone interface in a site file, an entry will automatically appear in the RS-485 section of the Remote Control Manager under the four ARC-WEB instances. Any ARC-WEB Dialers will be labeled with DSP name, IP address and card…
If I have more than one phone card can I still use the ARC-WEB Dialer?
For each phone interface in a site file, an entry will automatically appear in the RS-485 section of the Remote Control Manager under the four ARC-WEB instances. Any ARC-WEB Dialers will be labeled with DSP name, IP address and card…
Is ARC-WEB Dialer available for the 2 Line VoIP Interface Card and/or the 2 Line Analog Telephone Interface Card?
ARC-WEB Dialer may be enabled/disabled for each telephony interface.
Does ARC-WEB Dialer work on a MAC or an iPhone?
ARC-WEB is supported on Mac OS X browsers and iOS devices. It is also supported on Windows and Android browsers. The supported platforms include: iOS version 6.0+, Android version 4.1+, Internet Explorer version 9.0+, Chrome version 29+, Safari version 6+:…
How do I download the ARC-WEB dialer to my phone or mobile device?
No download is necessary. ARC-WEB Dialer is a web app that is hosted on the Symetrix hardware. After enabling and programming the ARC-WEB Dialer in SymNet Composer 4.0+ software, simply type in the hardware’s IP address into your web browser.
