Monitor and Manage Your System from Anywhere
AV-Ops Center offers a specialized platform providing a highly integrated and customizable interface and application of the latest Internet-of-things (IoT) data management services to audio processing. AV-Ops Center leverages the cost-efficiency of the cloud, is easy to launch yet highly secure, and makes real-time system status accessible from any modern web browser and device.
What You Can Do with AV-Ops Center
• Monitor client systems in real time.
• Assess issues without an on-site visit.
• Proactively maintain and upgrade components.
• Remotely send commands with enterprise-class security and permissions.
• Adopt AV-Ops Center with minimal risk and training.
Total System Visibility and Management Across the Entire System
Map-Based, Multi-Site Monitoring
Deliver premium customer support from anywhere using a web-connected device. Retrieve system performance and assign resources based on real-time data to solve problems before users even notice them.
- Monitor, control, and respond to incidents from a single screen
Snapshot and longitudinal reporting for immediate issues and long-term trends.
Customize by Site and Device
Integration at the device level and utilization of custom telemetry and command modules engineered to maximize control makes any parameter or networked device in a Site File visible to authorized users via the cloud.
- Product-specific telemetry and GUI
- Real-time data with intuitive dashboards
Monitor Symetrix and third-party products
Rapid and Efficient Issue Resolution
Push notifications and integrations with popular messaging and support platforms help you open and close tickets with less labor and time.
- Email and SMS/TXT alerts
- Remote task execution (e.g., power-cycling)
- Automated case creation
No-code integrations with Zoom, Google Chat, Microsoft Teams, Slack, and more.
Secure, Resilient, Private
Powered by the Connected Device Platform from XYTE, a leading provider of private and secure IT equipment monitoring.
Meet the needs of a wide variety of audio, visual, networking, and technology stakeholders
Training
Learn how to remotely monitor and manage Symetrix-based AV systems with the Introduction to AV-Ops Center in Composer course.
Watch this on-demand webinar to discover how AV-Ops Center helps you monitor, manage, and optimize Composer-based systems.
Access answers to common AV-Ops Center questions, troubleshooting guidance, and helpful resources.