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Jupiter DSP

Where do I find the latest firmware for my Jupiter DSP?
The latest firmware is always bundled with the latest†Jupiter control software†. There is no need to manage the firmware independently.
How much do Jupiter apps cost?
Jupiter apps are free.
Can Jupiter units be linked together?
Jupiter is stand-alone, there is no digital audio bus. Though multiple Jupiter units can exist on the same Ethernet network and be controlled from the same computer.
How do I configure Jupiter?
Jupiter hardware is network ready and is configured with a PC running the†Jupiter control software†.
How do I convert my Jupiter unit to be used with 117/220 volt?
Symetrix Jupiter products use an automatically switching external power supply. Simply use the power cable that fits your regionís AC plug type, and the unit will automatically switch to that voltage.
Can I direct connect to Jupiter with a CAT-5 cable?
Yes, direct connection from your PC to Jupiter hardware is possible with a straight-through CAT-5 cable.
Can I request a custom Jupiter app?
The requirements for development of a custom app are very difficult to pass. Nonetheless, if you have an idea for a Jupiter app you can discuss it with a support engineer by contacting support@symetrix.co.
Are Symetrix ARCs supported by Jupiter?
Yes, all ARCs but the ARC-3 are supported by Jupiter.
Can I modify a Jupiter app?
Jupiter apps are fixed architecture and cannot be modified.
Does Jupiter hardware have a default IP address?
Jupiter is DHCP capable. If it is not given a DHCP address it will default to a 169.254.x.y base IP address. The last two octets of that address can be calculated by converting the last two groups of numbers of the unitís MAC address from hex to decimal. The unitís MAC address is located on a sticker on the bottom of the hardware.
Why can't I connect to a Jupiter DSP from Composer?
While Composer can see our Integrator Series DSPs (Jupiter and Zone Mix), they do have have their own respective software that will need to be used to fully connect and communicate. You can find Integrator Series software†here†.
Where can I find the external controller numbers for my Jupiter app?
Each Jupiter app has a set of external controller numbers associated. These numbers are static and cannot be changed within the app. These can be found on the Select Jupiter App screen (commonly found when starting a new Jupiter program). Select an app from the list and click on the ìView External Controllersî button. This will open an HTML document (no internet required) showing all applicable remote control numbers.
Can I control Jupiter from my mobile device, such as an iPhone, iPad, or Android device?
Yes, the ARC-WEB makes control from a mobile device or web browser possible.